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Customer Support | Travel | Remote

11 hours, 20 minutes ago
United States
Full-time
Entry Level
Customer Support
Customer and Technical Support
Apply Now

Destination Knot

View All Jobs 468

Description

  • Respond to customer inquiries by email, phone, and chat in a timely, professional manner
  • Provide accurate information on travel bookings, itineraries, and policies
  • Troubleshoot common travel-related issues and escalate complex matters when needed
  • Maintain current knowledge of supplier systems, policies, and procedures
  • Follow up with clients after booking to support satisfaction
  • Accurately log customer communications in internal systems
  • Deliver empathetic, professional customer service

Requirements

  • Must be at least 18 years old and authorized to work in the United States
  • Strong communication skills and ability to work independently in a remote environment
  • Comfort using online tools, booking portals, and CRM systems
  • Tech-savvy with a quiet, professional home workspace
  • Commitment to helpful, high-quality customer service
  • Prior customer service or travel industry experience is preferred but not required
  • Interest in travel is preferred

Benefits

  • Flexible part-time or full-time schedule
  • Remote U.S.-based work
  • Full training and ongoing mentorship
  • Optional travel agent certification
  • Access to travel discounts and perks
  • Supportive online community and work tools

Interested in this position?

Apply directly on the company website

Apply Now

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