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ITS Field Application Engineer

2 weeks, 6 days ago
United States
Full-time
Senior
Implementation Engineer
Project and Program Management
Linux
Apply Now
Derq

Derq

Derq is a Dubai-based MIT spinoff that leverages AI, machine learning, and V2X technologies to eliminate road accidents and save lives. Their award-winning platform provides real-time analytics, alerts to connected vehicles, and infrastructure, making ...

Road & Rail
11-50
Founded 2016
View All Jobs 5

Description

  • Support on-site and remote deployment of solutions across sensors, edge devices, and software platforms, including configuration, calibration, testing, and validation.
  • Act as the technical point of contact during pilots, PoCs, and live implementations, owning technical execution end-to-end.
  • Partner with the Project team to plan and run deployments, including scope, milestones, site readiness, risks, action items, and status updates.
  • Work with customers to understand technical requirements and site constraints and translate them into deployment and integration steps.
  • Troubleshoot hardware, software, and network issues in the field, lead root cause analysis, and drive resolution with Engineering and Product.
  • Collaborate with Engineering, Product, and Project teams to share field learnings, collect requirements, and identify improvement gaps.
  • Create and maintain technical documentation, installation guides, and field reports to support repeatable deployments.
  • Train customer teams and internal stakeholders when required.
  • Provide technical input to pre-sales and post-sales activities, including demos, technical scoping, and RFP/RFI support.

Requirements

  • Must have experience in Intelligent Transportation Systems (ITS), traffic management, smart mobility, road safety, or related deployments.
  • 7+ years of experience in a Field Application Engineer, Systems Engineer, Solutions Engineer, or similar customer-facing technical role.
  • Hands-on experience with field deployments, including installing, configuring, and supporting hardware and software in real environments.
  • Strong troubleshooting skills across hardware, software, and networking, including IP networks, switches/routers, VPNs, and basic firewall concepts.
  • Comfortable working with edge devices and Linux-based systems, including reading logs and diagnosing issues.
  • Ability to work directly with customers, understand site constraints, and translate needs into clear technical actions.
  • Strong documentation habits, including installation guides, field reports, and runbooks.
  • Willingness to travel and work on-site as needed, approximately 50%.
  • Experience supporting pilots, proof-of-concepts, or live implementations is implied and valuable.
  • Experience providing pre-sales or post-sales technical support, including demos or RFP/RFI support, is beneficial.

Interested in this position?

Apply directly on the company website

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