Demo Site / DemoSite.org

The site says it is for demo only and provided purely for design showcase purposes, with no services, products, or functional content.

Website demo / design showcase

Design

3 open positions

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Customer Success Engineer

4 hours, 17 minutes ago

United States

Full-time

Junior

Customer Success

Customer and Technical Support

CRM HubSpot

Apply Now

Demo Site / DemoSite.org

The site says it is for demo only and provided purely for design showcase purposes, with no services, products, or functional content.

Website demo / design showcase

View All Jobs 3

Description

Lead customer onboarding for Tractian solutions.
Partner with Account Executives to develop return-on-investment proposals.
Collaborate with Sales on customer renewals and expansion opportunities.
Maintain accurate customer records in the CRM and communicate updates to customers.
Proactively identify underutilizing customers and create action plans to improve their outcomes.
Review customer insights daily, including activity and data from the previous 24 hours, to help customers understand results.
Coordinate with Sales, Product, and Engineering to deliver a high-quality customer experience.
Manage competing priorities and take initiative in a fast-paced environment.

Requirements

2+ years of experience in a customer-facing technical role, preferably in the industrial sector.
2+ years of experience handling customer needs under pressure with diplomacy and tact.
Bachelor's degree in Engineering or a related field; Mechanical or Electrical Engineering preferred.
Strong communication and negotiation skills.
Experience in industrial reliability and maintenance (preferred).
Experience with B2B SaaS applications, HubSpot, or other CRM platforms (preferred).
Experience working in manufacturing plants or engineering environments (preferred).
Based in Atlanta or the greater metropolitan area (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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