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Project Manager, Services Delivery

2 months ago
India
Full-time
Mid Level
Project Manager
Project and Program Management
Salesforce
Apply Now
DBSync

DBSync

DBSync specializes in providing affordable integration and automation solutions that enable seamless synchronization of critical applications, such as accounting, CRM, ERP, and healthcare systems, to enhance data flow, reduce manual tasks, and improve ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 7

Description

  • Manage the full lifecycle of services engagements from kickoff through milestone tracking, delivery, and close-out.
  • Maintain a real-time project tracker integrated with Salesforce contracts, including start and end dates, resources, and risks.
  • Own resource allocation by matching available team members to incoming projects based on capacity and calendar availability.
  • Build and maintain standardized onboarding templates for repeatable and consistent client implementations.
  • Send automated status reminders and escalate at-risk projects before they become problems.
  • Work directly with the services team to remove blockers and keep commitments visible.
  • Identify opportunities to automate repetitive project management tasks using AI tools and internal tooling.
  • Provide leadership with clear weekly project health reports.
  • Ensure team capacity is visible and project status remains accurate and actionable.

Requirements

  • 3+ years of experience managing software implementation or professional services projects.
  • Demonstrated ability to build and maintain project tracking systems that teams actually use.
  • Experience with resource planning and calendar-based capacity management.
  • AI-fluent, with active use of tools like Claude, automation platforms, or similar tools.
  • Strong organizational skills with a low tolerance for ambiguity in project status.
  • Ability to command respect from technical and non-technical teams alike.
  • Work location: Bangalore (remote).
  • Work shift: U.S. shift, 6:30 PM IST to 3:30 AM IST.

Benefits

  • Private health insurance.
  • Pension plan.
  • Paid time off.
  • Work from home.
  • Training and development.
  • Performance bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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