Turkish Language Interpreter

3 months, 1 week ago
Full-time
Entry Level
Customer and Technical Support
DATAMARK, Inc.

DATAMARK, Inc.

DATAMARK, Inc. is a global leader in Contact Center and Business Process Outsourcing (BPO), founded in 1989 and headquartered in El Paso, Texas. The company operates delivery centers in the U.S., Mexico, and India, providing omnichannel, multilingual contact center solutions, back-office outsourcing, and digital document services to Fortune 500 companies, large enterprises, and government agencies. With a workforce of over 2,500 employees across eleven sites, DATAMARK emphasizes operational excellence through Lean Six Sigma methodologies and process improvement consulting. The company offers a wide range of services, including 24/7 customer care, high-volume data entry, document processing, and digital mailroom management. DATAMARK serves various industries, including banking, health insurance, and transportation, focusing on delivering tailored solutions that enhance customer experience and drive productivity. Its commitment to client satisfaction, quality, and innovation positions DATAMARK for continued growth in the outsourcing sector.

outsourcing/offshoring
1001-5000
Founded 1989

Description

  • Interpret messages accurately between Turkish and English while preserving clarity, tone, style, and meaning.
  • Deliver strict renditions of conversations with full detail, including during challenging calls.
  • Use strong customer service and communication skills with clear enunciation and a professional voice.
  • Follow client instructions carefully and manage call flow efficiently.
  • Maintain neutrality and objectivity during conversations.
  • Clarify cultural meanings when needed to prevent miscommunication.
  • Remain calm and composed when speakers are upset or incoherent.
  • Be punctual and available for scheduled shifts, including rotational night shifts.
  • Perform additional duties as assigned.

Requirements

  • High School diploma or equivalent.
  • Fluency in English and Turkish (C2, C1, B2 levels).
  • Understanding of cultural nuances and idiomatic expressions in both languages.
  • Excellent listening, retention, and note-taking skills to maintain high accuracy.
  • Ability to remain neutral and objective during conversations.
  • Strong customer service and communication skills with clear enunciation and a professional voice.
  • Reliable internet access for work-related communication.
  • Willingness to work rotational shifts, including nights.
  • Foreign nationals must hold an OCI card to apply.

Benefits

  • 5 working days per week with 2 rotational weekly off days.
  • Full-time work-from-home position.
  • Salary up to 7.87 LPA.
  • Overtime pay.
  • Mediclaim coverage for the employee, parents, spouse, and two children from the first day of employment.
  • Performance-based incentives.

Interested in this position?

Apply directly on the company website

Apply Now

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