Sales Agent

2 hours, 53 minutes ago
Junior
Customer and Technical Support
Drive Whip - Let's Make Moves

Drive Whip - Let's Make Moves

Drive Whip - Let's Make Moves (drivewhip.com) is a company that provides barrier-free customized vehicle leasing solutions for individuals looking to drive for rideshare or delivery services such as Uber, Lyft, and Instacart. They offer an all-inclusiv...

Consumer Services
11-50
Founded 2015

Description

  • Handle inbound and outbound calls and SMS conversations.
  • Convert leads, upsell services, and retain existing customers.
  • Assist with rental inquiries, bookings, and account-related questions.
  • Resolve customer issues while identifying retention and revenue opportunities.
  • Maintain accurate customer records and interaction notes in internal systems.
  • Follow company SOPs and workflows.
  • Coordinate with claims, billing, fleet, and other internal teams to resolve issues.
  • Adapt to operational changes and new processes in a fast-moving startup environment.

Requirements

  • 2+ years of experience in customer-facing roles focused on sales, retention, or customer service.
  • Experience handling high-volume calls and messaging interactions.
  • Strong communication, problem-solving, and customer service skills.
  • Experience using CRM systems, spreadsheets, and SMS platforms.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Fluent or highly proficient in English.
  • Ability to handle objections and identify sales opportunities.
  • Proactive, adaptable, results-oriented, and calm under pressure.

Benefits

  • Remote position.
  • Pay of $8–$10 USD per hour, depending on experience.

Interested in this position?

Apply directly on the company website

Apply Now

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