Nepali Language Interpreter

4 months, 1 week ago
Full-time
Junior
Customer and Technical Support
DATAMARK, Inc.

DATAMARK, Inc.

DATAMARK, Inc. is a global leader in Contact Center and Business Process Outsourcing (BPO), founded in 1989 and headquartered in El Paso, Texas. The company operates delivery centers in the U.S., Mexico, and India, providing omnichannel, multilingual contact center solutions, back-office outsourcing, and digital document services to Fortune 500 companies, large enterprises, and government agencies. With a workforce of over 2,500 employees across eleven sites, DATAMARK emphasizes operational excellence through Lean Six Sigma methodologies and process improvement consulting. The company offers a wide range of services, including 24/7 customer care, high-volume data entry, document processing, and digital mailroom management. DATAMARK serves various industries, including banking, health insurance, and transportation, focusing on delivering tailored solutions that enhance customer experience and drive productivity. Its commitment to client satisfaction, quality, and innovation positions DATAMARK for continued growth in the outsourcing sector.

outsourcing/offshoring
1001-5000
Founded 1989

Description

  • Provide accurate and timely real-time interpretation between Nepali and English during calls and meetings.
  • Facilitate clear communication between clients and service providers across various settings.
  • Maintain confidentiality and professionalism while interpreting sensitive information.
  • Exhibit cultural awareness and sensitivity to ensure respectful communication.
  • Stay informed on relevant terminology and subject-matter vocabulary to enhance interpretation quality.
  • Adhere to ethical standards and best practices for interpreters in all interactions.
  • Participate in ongoing training and professional development to maintain and improve interpreting skills.
  • Remain calm and professional in challenging or high-pressure situations.

Requirements

  • Fluency in both Nepali and English with excellent written and spoken command of both languages.
  • Previous experience in interpretation or a related field preferred.
  • Strong listening and verbal communication skills with high attention to detail.
  • Cultural competence and ability to navigate diverse client backgrounds.
  • Ability to remain calm and professional in challenging situations.
  • Strong ethical standards and commitment to maintaining confidentiality.
  • Flexibility to work various shifts, including evenings and weekends, and to follow rotational weekly off schedules.
  • Ability to perform accurate real-time interpretation during calls and meetings.

Benefits

  • Full-time work-from-home position with 5 working days and rotational weekly offs.
  • Salary up to 5.38 LPA.
  • Overtime pay.
  • Mediclaim coverage from day one for employee, parents, spouse, and up to two children.
  • Other performance-based incentives.

Interested in this position?

Apply directly on the company website

Apply Now

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