German Language Interpreter

2 months, 1 week ago
Full-time
Entry Level
Customer and Technical Support
DATAMARK, Inc.

DATAMARK, Inc.

DATAMARK, Inc. is a global leader in Contact Center and Business Process Outsourcing (BPO), founded in 1989 and headquartered in El Paso, Texas. The company operates delivery centers in the U.S., Mexico, and India, providing omnichannel, multilingual contact center solutions, back-office outsourcing, and digital document services to Fortune 500 companies, large enterprises, and government agencies. With a workforce of over 2,500 employees across eleven sites, DATAMARK emphasizes operational excellence through Lean Six Sigma methodologies and process improvement consulting. The company offers a wide range of services, including 24/7 customer care, high-volume data entry, document processing, and digital mailroom management. DATAMARK serves various industries, including banking, health insurance, and transportation, focusing on delivering tailored solutions that enhance customer experience and drive productivity. Its commitment to client satisfaction, quality, and innovation positions DATAMARK for continued growth in the outsourcing sector.

outsourcing/offshoring
1001-5000
Founded 1989

Description

  • Listen to and accurately interpret communication between English- and German-speaking customers or clients.
  • Follow standard operating procedures for the process and organization.
  • Maintain quality goals and apply client updates as required.
  • Work collaboratively as a team player in a positive, engaging work environment.

Requirements

  • Very fluent bilingual speaking ability in English and German.
  • Strong command of language with good comprehension skills.
  • Good communication skills.
  • Strong listening ability.
  • Certification in German language is highly preferred.
  • German language trainers, German language associate experience, or customer support German language experience is highly preferred.
  • Freshers with good proficiency in speaking German and English are eligible.
  • Energetic, positive attitude toward issue handling.
  • Flexible to work rotational shifts, including major night shifts.
  • Available to work 5 days per week with 2 days off.

Benefits

  • Free work environment.
  • Fun at work.

Interested in this position?

Apply directly on the company website

Apply Now

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