Sr. Technical Program Manager, Professional Services - Communications, Media, Entertainment, & Gaming

1 hour, 38 minutes ago
Full-time
Senior
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Lead successful delivery of Databricks’ most complex customer engagements by providing technical leadership and guidance to the implementation team.
  • Guide technical teams through architectural decisions and help evaluate trade-offs between established and innovative approaches.
  • Proactively identify and mitigate technical risks and dependencies that could affect timelines and project goals.
  • Produce high-quality deliverables such as status reports, program plans, and customer responses with minimal rework.
  • Manage program scope, schedule, budget, risk, and resources across technically complex engagements.
  • Serve as the primary escalation point for customers on technical delivery issues and coordinate with other Databricks teams for resolution.
  • Build trust and credibility with technical teams and stakeholders by clearly communicating Databricks’ vision and solutions.
  • Facilitate productive, goal-oriented meetings with customers and internal teams.
  • Work closely with cross-functional teams to deliver excellence throughout the engagement lifecycle.

Requirements

  • Proven ability to stay current on technology trends and make sound technical decisions without being a hands-on coder.
  • Experience managing large, complex engagements and mitigating unexpected technical challenges.
  • Familiarity with balancing scope, budget, and timeline trade-offs.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Track record of influencing technical teams and tailoring messages for engineers through executives.
  • Experience with BI, data management, and big data technologies is preferred.
  • Proven ability to multitask and manage multiple engagements while maintaining high customer satisfaction.

Benefits

  • Base salary range of $141,800-$195,050 USD for Zone 1, $127,700-$175,550 USD for Zone 2, $120,600-$165,750 USD for Zone 3, or $113,400-$156,000 USD for Zone 4.
  • Eligibility for an annual performance bonus.
  • Equity may be included in the total compensation package.
  • Comprehensive benefits and perks offered by Databricks.
  • Fair and equitable compensation practices based on skills, experience, certifications, training, and work location.

Interested in this position?

Apply directly on the company website

Apply Now

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