Delivery Solutions Architect - Communications, Media, Entertainment and Games

1 hour, 25 minutes ago
Full-time
Senior
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Collaborate with solutions architects to understand prioritized customer use cases and demand plans.
  • Lead post-sale technical account strategy and execution for strategic accounts.
  • Serve as the accountable technical lead for selected customers and use cases across multiple internal teams.
  • Drive onboarding, enablement, go-live, and healthy consumption for Databricks workloads.
  • Act as the first point of contact for technical issues and questions related to production and go-live status.
  • Coordinate shared services, user education, onboarding, support, and expert technical resources to resolve customer needs.
  • Develop and execute plans to accelerate key use cases into production, including coordinating professional services engagement proposals.
  • Work with Databricks product and engineering teams on new innovations, private previews, and upgrade needs.
  • Build execution plans covering product adoption, user growth, cloud cost control, tuning, optimization, and governance.
  • Provide internal and external KPI updates on usage, customer health, risks, product adoption, and use case progression.

Requirements

  • 5+ years of experience leading technical project or program delivery in Data and AI.
  • Programming experience in Python, SQL, or Scala.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Ability to attribute business value and outcomes to project deliverables.
  • Experience in technical program or project management with account, stakeholder, and resource management accountability.
  • Experience resolving complex escalations with senior customer executives.
  • Experience running open-ended discovery workshops, building strategic roadmaps, conducting business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Benefits

  • Zone 1 pay range of $219,100 to $301,300 USD.
  • Eligibility for annual performance bonus.
  • Equity may be included in the total compensation package.
  • Comprehensive benefits and perks package.
  • Access to regional benefits information through Databricks' benefits portal.

Interested in this position?

Apply directly on the company website

Apply Now

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