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Healthcare Operations Coordinator

2 hours, 3 minutes ago
United States
Full-time
Junior
Operations Specialist
Operations
HIPAA
Apply Now
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008
View All Jobs 17

Description

  • Upload and download referral documentation, medical records, reports, and supporting materials through client portals and internal systems.
  • Transfer case information accurately between platforms while maintaining data integrity.
  • Monitor client portals for new assignments, updates, requests, and status changes.
  • Verify referral information for completeness and accuracy before processing.
  • Track and document case movement throughout the workflow lifecycle.
  • Escalate urgent issues, missing documentation, and portal access concerns to leadership as needed.
  • Perform high-volume data entry with strong attention to detail and accuracy.
  • Maintain organized electronic records, audit trails, and updated internal tracking systems.
  • Conduct quality checks to identify discrepancies or incomplete information prior to submission.
  • Support Operations Managers and team leadership with administrative workflow tasks and operational reporting.
  • Monitor turnaround times and help identify potential workflow delays.
  • Communicate professionally with internal teams regarding case status, portal issues, and workflow needs.
  • Follow internal SOPs, compliance standards, and client-specific processes.
  • Maintain confidentiality and securely handle sensitive and protected information.

Requirements

  • High school diploma or equivalent required.
  • Previous administrative, operations, data entry, or healthcare support experience preferred.
  • Strong attention to detail and organizational skills.
  • Ability to manage repetitive tasks with consistency and accuracy.
  • Strong written and verbal communication skills.
  • Ability to work independently in a remote environment.
  • Strong time management and prioritization abilities.
  • Experience with client portals, EMRs, claims systems, or web-based workflow platforms preferred.
  • Healthcare, insurance, or medical records experience preferred.
  • Familiarity with HIPAA and handling confidential information preferred.
  • Proficiency with Google Workspace and Microsoft Office applications.
  • Comfort navigating multiple web-based systems simultaneously.
  • Strong typing and data entry skills.
  • Ability to learn client-specific portals and workflow systems quickly.
  • Occasional overtime may be required based on operational needs.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance options for employees, spouses, and children.
  • Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
  • Basic life insurance, short-term disability, and long-term disability coverage at no cost.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend provided for the remote workspace.

Interested in this position?

Apply directly on the company website

Apply Now

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