Deployment Engineer

2 hours, 16 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Cyngn

Cyngn

Cyngn brings autonomous capabilities to industrial vehicles like the BYD Forklift, Motrec Tugger, and Columbia Stockchaser. Cyanogen is reimagining mobile computing, giving power to the people to customize their mobile device and content experiences. T...

Automotive
11-50
Founded 2013
$185M raised

Description

  • Lead end-to-end deployment of autonomous robotic systems at customer facilities.
  • Conduct site surveys to assess automation readiness, infrastructure constraints, and operational design domain requirements.
  • Generate 3D and semantic maps and validate localization and navigation performance.
  • Install, configure, calibrate, and commission robotic systems in live production environments.
  • Train customer operators, maintenance teams, and site stakeholders, and manage the handoff to support.
  • Act as the primary technical point of contact during deployments and early operations.
  • Work directly with customer IT teams to configure networks and resolve firewall and port issues.
  • Run regular performance reviews with customers and use data to drive operational improvements and adoption.
  • Analyze robot logs, sensor data, and system metrics to diagnose hardware, software, perception, and infrastructure issues.
  • Own incident resolution across Tier 1–3 support and provide root-cause documentation.
  • Monitor fleet health and KPIs using Grafana and internal dashboards.
  • Provide structured feedback from the field to Product, Engineering, QA, and Perception teams.
  • Support validation activities including field-of-view studies, data collection, and perception audits.
  • Collaborate with OEM partners to integrate robotics hardware and software into new vehicle platforms.
  • Build and maintain deployment playbooks, checklists, and Jira-based workflows.

Requirements

  • Bachelor’s or Master’s degree in Industrial Engineering, Robotics, Mechanical Engineering, Electrical Engineering, or a related field.
  • 3-5+ years of experience in robotics, autonomous systems, or industrial automation.
  • Experience as a Field Engineer, Customer Success Engineer, Integration Engineer, or similar role is highly preferred.
  • Deep comfort with Linux and ROS tools such as rviz, rosbag, and tf for visualization and debugging.
  • Strong communication skills and the ability to explain technical issues clearly to non-technical stakeholders.
  • Ability to work in industrial environments such as warehouses and yards.
  • Ability to travel 50-70% of the time and work independently in the field.
  • Experience with robotics deployment, calibration, and troubleshooting.
  • Experience configuring networks and working in customer IT environments.
  • Experience working directly at customer sites in manufacturing, logistics, or industrial environments.
  • Ability to analyze logs, metrics, and sensor data to diagnose complex system issues.
  • Experience with autonomous vehicles, mobile robots, or drones is a bonus qualification.
  • Familiarity with 3D LiDAR systems such as Hesai or Ouster is a bonus qualification.
  • Experience with mapping, localization, and perception validation is a bonus qualification.
  • Exposure to Grafana, Jira, TestRail, Docker, or Git is a bonus qualification.
  • Strong documentation and process-building mindset is a bonus qualification.
  • Ability to perform physical work in industrial settings, including lifting and maneuvering objects up to 80 lbs.

Benefits

  • Health benefits including Medical, Dental, Vision, HSA, FSA, Employee Assistance Program, and 1:1 Health Concierge.
  • Life, short-term disability, and long-term disability insurance fully funded by Cyngn.
  • Company 401(k).
  • Commuter benefits.
  • Flexible vacation policy.
  • Remote or hybrid work opportunities.
  • Sabbatical leave opportunity after 5 years with the company.
  • Paid parental leave.
  • Daily lunches for in-office employees and a fully stocked kitchen with snacks and beverages.
  • Monthly meal and tech allowances for remote employees.
  • Salary range of $90,000 to $112,000 per year.

Interested in this position?

Apply directly on the company website

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