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Application Site Reliability Engineer (SRE)

5 hours, 18 minutes ago
Mexico, Argentina, Chile, Peru, Colombia, Uruguay
Full-time
Mid Level
Site Reliability Engineer (SRE)
Software Development
AWS Bash C# CI/CD Docker Grafana Kubernetes Microservices .NET OpenTelemetry PowerShell Prometheus Python Terraform Windows Server
Apply Now
CXM Direct

CXM Direct

CXM Direct: A reliable broker with advanced trading tools and innovative solutions for traders worldwide.

Capital Markets
51-250
Founded 2015
View All Jobs 12

Description

  • Participate in the on-call rotation for production trading systems and lead incident response during service disruptions.
  • Investigate production incidents, perform root cause analysis, and implement preventive actions to reduce recurrence.
  • Build and maintain Grafana dashboards, Prometheus alerts, and operational health views across applications, infrastructure, and databases.
  • Instrument .NET services to improve telemetry, metrics, logging, and visibility into service health and customer impact.
  • Define, implement, and monitor SLIs, SLOs, and error budgets.
  • Troubleshoot issues across .NET/C# applications, Windows Server, Aurora PostgreSQL, AWS infrastructure, and CI/CD pipelines.
  • Improve deployment safety, release automation, and rollback strategies.
  • Partner with developers to improve application operability, resilience, and fault isolation.
  • Automate operational tasks through scripting and infrastructure automation.
  • Create and maintain runbooks, operational documentation, and incident response procedures.

Requirements

  • 3–5 years of experience in a mid-level role.
  • Strong experience debugging and supporting .NET/C# applications in production.
  • Hands-on experience with Windows Server environments.
  • Strong PowerShell scripting skills.
  • Experience with Python or Bash.
  • Experience with Grafana, Prometheus, and Loki or equivalent observability tools.
  • Strong understanding of metrics, logging, tracing, and alerting best practices.
  • Experience with modern CI/CD pipelines and deployment strategies.
  • Experience working with AWS.
  • Hands-on experience with Terraform or other Infrastructure as Code tools.
  • Experience troubleshooting and supporting Aurora PostgreSQL or other relational databases.
  • Practical experience with SLIs, SLOs, error budgets, incident response, RCA, alert design, and production operations.
  • Preferred: experience supporting high-availability or low-latency financial or trading systems.
  • Preferred: familiarity with MetaTrader environments or financial technology platforms.
  • Preferred: experience with distributed systems and microservices.
  • Preferred: knowledge of OpenTelemetry or similar observability frameworks.
  • Preferred: exposure to Docker, Kubernetes, or containerized environments.

Benefits

  • Remote work from the Americas, with LatAm preferred.
  • Working hours aligned to Americas time zones (UTC-3 to UTC-8).
  • Full-time, permanent employment.
  • On-call rotation aligned with the London trading day.
  • Opportunity to work on mission-critical trading infrastructure.
  • Chance to solve challenging reliability and scalability problems in a real-time environment.
  • Opportunity to influence reliability strategy and engineering best practices across the platform.

Interested in this position?

Apply directly on the company website

Apply Now

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