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Site Reliability Engineer

1 month, 3 weeks ago
Costa Rica
Full-time
Mid Level
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Ansible Argo CD AWS AWS CDK Bash CI/CD Docker GCP GitOps Grafana Helm Kubernetes Linux Node.js OpenSearch Prometheus Python Terraform TypeScript
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CSC Generation

CSC Generation

CSC Generation is an AI native retail holding entity that revitalizes iconic brands through the use of data, automation, and its Genesis platform to shape the future of commerce in the age of artificial general intelligence.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 22

Description

  • Improve service resiliency, performance, and system design across Backcountry’s platform.
  • Lead critical incident resolution and ensure follow-up fixes are captured through postmortems.
  • Use AI-assisted engineering tools to investigate issues, automate work, and ship fixes across infrastructure and application repositories.
  • Design and implement automation to reduce operational toil.
  • Partner with SREs, developers, and architects to evaluate and apply best practices for current and future workloads.
  • Monitor system health and capacity and take proactive action to prevent failures.
  • Collaborate with engineering teams to build, deploy, and support features.
  • Build and maintain observability instrumentation, including metrics, logs, traces, profiles, and SLIs/SLOs.
  • Participate in FinOps initiatives for GCP and AWS, including capacity planning and committed-use discount strategy.
  • Participate in the SRE on-call rotation.

Requirements

  • 3+ years of experience supporting containerized production services, preferably running Kubernetes.
  • 3+ years of experience with Infrastructure as Code tools such as Terraform, AWS CDK, or Ansible.
  • 3+ years of cloud experience operating in Google Cloud Platform and/or AWS; Azure/Entra exposure is a plus.
  • Ability to diagnose issues and ship bug fixes directly to application code, not just infrastructure.
  • Ability to investigate issues across infrastructure and application git repositories end to end.
  • Proficiency with AI-assisted coding tools such as Claude Code and GitHub Copilot, plus MCP-based agents.
  • Strong scripting and programming skills in Bash, Python, and TypeScript/Node.js.
  • Experience managing Linux production environments on any major distribution.
  • Strong understanding of internet protocols such as DHCP, DNS, HTTPS, and SSH.
  • Understanding of DevOps CI/CD and SRE practices such as SLOs and SLIs.
  • Hands-on experience with observability tools such as Grafana, Prometheus, Loki, and OpenSearch, or equivalents.
  • Experience with GitOps and Kubernetes packaging tools such as ArgoCD, Helm, and Kustomize.
  • Ability to track emerging technology trends and evaluate their engineering value.
  • Bachelor’s degree in computer science or a related field, or equivalent experience.
  • Advanced English communication skills, both verbal and written.
  • Preferred: Experience using AI coding assistants to build fixes, automation, and application/infrastructure improvements.
  • Preferred: Familiarity with PCI-scoped or other regulated environments.
  • Preferred: Previous ecommerce experience.
  • Preferred: Professional certifications such as GCP, CKA, or AWS.

Benefits

  • Primarily remote work.
  • Private medical and life insurance.
  • Additional paid time off.
  • Monthly allowances and reimbursements.
  • Employee discounts.
  • Opportunities for professional growth.
  • Exclusive outdoor perks.

Interested in this position?

Apply directly on the company website

Apply Now

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