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CX Analyst (Chinese Language Required)

3 weeks, 4 days ago
Taiwan
Full-time
Junior
Data Analyst
Data Science and Analytics
Power BI Python SQL
Apply Now

CXG

CXG provides customer sentiment analysis and consulting services to help businesses enhance customer experiences and drive growth.

View All Jobs 31

Description

  • Process and analyze primary research data for client projects.
  • Interpret statistical data and present insights in a clear, storytelling format.
  • Support the preparation of client reports and presentations.
  • Collaborate with project managers to develop actionable recommendations.
  • Manage timelines and deliverables across assigned projects or regions.
  • Proofread and validate reports to ensure accuracy and quality.
  • Collect and consolidate industry insights into reports and presentations.
  • Work closely with data and project teams in a fast-paced, global environment.

Requirements

  • 1 to 3 years of experience as a CX Analyst, Market Research Analyst, Data Analyst, or in a similar role.
  • Proficiency in Chinese is mandatory.
  • Hands-on experience with Power BI, SQL, Python, or automation tools.
  • Strong interest in the luxury and fashion industry.
  • Advanced proficiency in MS Office, especially Excel, PowerPoint, and Word.
  • Strong analytical mindset with the ability to interpret data and generate insights.
  • Good time management skills with the ability to handle multiple projects.
  • High attention to detail and a structured approach to work.
  • Strong communication and presentation skills.
  • Excellent written and verbal communication skills in English.
  • Academic background in Statistics, Marketing, Psychology, Economics, or a related field.

Interested in this position?

Apply directly on the company website

Apply Now

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