Automotive Luxury Brand Evaluator - Brussels & Flanders (Mission-based)

1 month, 1 week ago
Freelance
Entry Level
Customer and Technical Support

CXG

CXG provides customer sentiment analysis and consulting services to help businesses enhance customer experiences and drive growth.

Description

  • Choose assignments that align with your interests, preferences, and profile.
  • Visit premium automotive showrooms and experience the customer journey firsthand.
  • Interact with product experts and brand specialists in luxury showroom environments.
  • Evaluate the ambiance, service quality, and overall in-store experience.
  • Assess digital interactions, in-store interactions, and follow-up communications.
  • Observe and document details across the complete customer journey.
  • Submit honest, professional feedback through structured questionnaires on the platform.
  • Complete missions, certifications, and insight submissions through CXG Live.

Requirements

  • Must be 18 years of age or older.
  • Good understanding of the automobile industry.
  • Passion for automobiles and improving customer service and retail environments.
  • Enjoy interacting with people.
  • Keen eye for discreetly observing and noting aspects of the shopping experience.
  • Must own a car and have a valid driving license.
  • Ability to provide unbiased, honest feedback without personal biases.
  • Prompt in completing online surveys.
  • Experience with premium or luxury automotive environments is implied as valuable.
  • Familiarity with luxury standards, service, and atmosphere is preferred.

Benefits

  • Freelance, project-based position.
  • Flexible working hours.
  • Exclusive access to highly selective showroom experiences.
  • Opportunity to influence the customer experience of leading luxury brands.

Interested in this position?

Apply directly on the company website

Apply Now

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