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Senior Software Engineer - Backend Platform

2 months, 3 weeks ago
Remote
Full-time
Lead
Backend Engineer
Software Development
AWS DynamoDB Ember GCP Go MySQL PostgreSQL React System Design
Apply Now
Customer.io

Customer.io

Customer.io is a versatile marketing automation tool that personalizes customer communications through email, push notifications, and text messages, enabling targeted messaging and enhanced customer engagement.

Professional Services
11-50
Founded 2012
$3M raised
View All Jobs 7

Description

  • Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data.
  • Lead architectural decisions around performance, reliability, and real-time event processing.
  • Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns.
  • Work across teams to identify bottlenecks and system issues and lead initiatives to resolve them.
  • Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure.
  • Debug production systems at scale using instrumentation and resolve issues quickly and confidently.
  • Share knowledge through short videos, thoughtful writing, and mentorship to raise the bar across the team.
  • Leverage AI tools to prototype, move faster, and make better decisions.

Requirements

  • Significant experience, typically 10+ years, building scalable distributed systems.
  • Experience building backend systems in Go or similar statically typed languages.
  • Deep experience with databases, including relational systems like MySQL and Postgres and non-relational systems like DynamoDB and BigTable.
  • Comfort working in cloud-native environments such as AWS or GCP.
  • Familiarity with APIs, observability, and operating production systems.
  • Deep experience with distributed systems and large-scale backend architecture.
  • Strong instincts around reliability, observability, and fault tolerance.
  • Comfort reasoning about performance, capacity, and trade-offs at scale.
  • Experience with event-driven systems, message queues, or data pipelines is a plus.
  • A bias for action over perfection and pride in owning technical decisions.

Benefits

  • Starting salary of $150,000 - $200,000 USD, depending on experience and market rate adjustment.
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • 16 weeks of paid parental leave.
  • Unlimited PTO.
  • Stipends for remote work and wellness.
  • Professional development budget.
  • Inclusive benefits package that supports well-being and growth.

Interested in this position?

Apply directly on the company website

Apply Now

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