Hospitality Expediter

3 hours, 37 minutes ago
Full-time
Mid Level
Customer and Technical Support
Culligan

Culligan

Culligan specializes in providing comprehensive water treatment systems and solutions for both residential and commercial clients, ensuring access to cleaner, safer, and better-tasting water through a range of products including water softeners, filtra...

Beverages
1001-5000
Founded 1936
$108M raised

Description

  • Manage active hospitality customer cases from the case queue.
  • Escalate cases to support timely service scheduling and issue resolution.
  • Maintain frequent, proactive communication with internal teams and customers.
  • Monitor aged unscheduled work orders and RTS statuses.
  • Follow up consistently to support service-level agreement adherence.

Requirements

  • Strong selling and negotiation skills.
  • Excellent phone and email communication skills.
  • Ability to work independently and adapt to change.
  • Prior experience in a relevant field preferred.
  • Proficiency with required tools such as Microsoft Office and Salesforce.

Interested in this position?

Apply directly on the company website

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