Key Account Analyst, E-commerce Market Insights

1 day, 7 hours ago
Full-time
Junior
Data Science and Analytics
Cube Asia

Cube Asia

Cube Asia provides top-tier e-commerce market data and insights to leading brands, investors, and consulting firms, enabling them to enhance their online sales strategies.

Internet Software & Services
1-10
Founded 2022
$2M raised

Description

  • Serve as the main point of contact for client stakeholders, handling inquiries and communicating proactively about deliveries, new features, and related topics.
  • Act as an internal advocate for the client to ensure deadlines are met and service quality remains high.
  • Develop strong expertise in Cube’s reports, deliverables, and e-commerce market data and insights offerings.
  • Collect client requests and needs and relay them to internal product development and data teams as the voice of the client.
  • Coordinate work across teams to keep projects running smoothly and support timely delivery.
  • Build and maintain strong relationships with client stakeholders and senior account team members.
  • Identify opportunities to improve the client experience and support the growth of the account.

Requirements

  • Fully remote candidates must be based in the Philippines.
  • 2-4 years of professional experience overall.
  • At least 1-2 years of experience in client service and/or account management.
  • Demonstrated client service and/or account management experience, ideally in market research or business strategy.
  • Excellent written and spoken English skills.
  • Strong quantitative skills and confidence working with numbers and data.
  • Curiosity and drive to continuously improve processes and ways of working.
  • Experience in e-commerce is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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