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Director, Ecommerce and Marketing Analytics

1 month, 2 weeks ago
United States
Full-time
Lead
Data Analyst
Data Science and Analytics
E-commerce JSON SQL
Apply Now
CSC Generation

CSC Generation

CSC Generation is an AI native retail holding entity that revitalizes iconic brands through the use of data, automation, and its Genesis platform to shape the future of commerce in the age of artificial general intelligence.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 25

Description

  • Serve as the primary analytics leader across eCommerce, Marketing, Finance, Retail, Merchandising, Inventory Planning, and Operations.
  • Own problem definition for analytics and determine which business questions matter and what decisions insights should inform.
  • Move analysis beyond reporting to explain why outcomes happened, how they happened, and what actions should follow.
  • Proactively mine data to identify risks, opportunities, inefficiencies, and performance drivers.
  • Influence senior leaders with clear implications, recommendations, and decision-focused narratives.
  • Own the integrity, governance, and usability of core commerce, customer, and operational datasets across multiple platforms.
  • Define, document, and evolve company-wide KPI frameworks in partnership with Finance and functional leaders.
  • Leverage AI to support hypothesis generation, exploratory analysis, pattern detection, insight synthesis, and narrative development.
  • Design and scale repeatable AI-assisted workflows for recurring decisions such as growth, margin optimization, inventory productivity, and forecast alignment.
  • Own web and digital analytics strategy using Heap, including funnel performance, customer journey analysis, and conversion optimization.
  • Ensure tracking integrity and event schema accuracy in partnership with Product Engineering.
  • Reconcile demand, margin, inventory, and operational perspectives into cohesive performance narratives.
  • Support planning, forecasting, and performance alignment across Finance, Retail, Merchandising, and Operations.
  • Establish analytical standards, reduce ad hoc work through automation, and shape the structure and workflows of the analytics function.
  • Hire, mentor, and develop junior analytics talent once foundational systems are established.

Requirements

  • 8+ years of experience in Analytics, Strategy, or Data Leadership roles.
  • Demonstrated experience leading analytics across multiple business functions.
  • Strong experience in commerce-driven businesses such as retail, eCommerce, CPG, or marketplaces.
  • Advanced SQL skills and strong analytical modeling capabilities.
  • Demonstrated experience designing and governing AI-enabled analytics workflows.
  • Ability to pressure-test AI-generated insights against data, customer behavior, and commercial logic.
  • Hands-on expertise with Heap or a similar event-based web analytics platform.
  • Comfort working with structured data formats such as JSON, event schemas, and data instrumentation.
  • Experience defining KPI frameworks and resolving cross-functional metric misalignment.
  • Proven ability to translate complex data into clear, compelling stories that influence executive decision-making.
  • Track record of proactive insight generation rather than reactive reporting.
  • Ability to work standard Eastern Time business hours.
  • Familiarity with all traffic acquisition channels and their downstream impact on site behavior is strongly preferred.
  • Experience building reliable forecasts to support strategic decision-making is strongly preferred.

Benefits

  • Competitive compensation.
  • Paid time off policies.
  • 401(k)/RRSP match.
  • Medical, dental, and vision coverage.
  • Supplemental insurance policies.
  • Employee discounts across the portfolio of brands.
  • Direct access to brand CEOs and senior leadership for mentorship and real business problems.
  • Hands-on AI-first skill building with advanced AI tools and automation exposure.

Interested in this position?

Apply directly on the company website

Apply Now

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