Security IT Support Engineer

5 hours, 32 minutes ago
Full-time
Junior
Cybersecurity
Crypto.com

Crypto.com

Crypto.com is a top cryptocurrency platform with 80M+ users, offering secure trading of Bitcoin, Ethereum, NFTs, and 250+ altcoins. Services include easy purchases, price alerts, portfolio growth, and on-chain staking.

Capital Markets
1K-5K
Founded 2016

Description

  • Serve as the first line of IT support for the organization, resolving issues and meeting service level targets.
  • Manage the full lifecycle of endpoints including laptops, desktops, mobile devices, and virtual desktops.
  • Perform patch management across endpoints, workstations, cloud servers, and VDI environments.
  • Run vulnerability scans, assess findings by risk, and drive remediation to closure.
  • Manage user accounts and access rights while enforcing least privilege principles.
  • Handle onboarding and offboarding to ensure secure provisioning and revocation of access.
  • Help implement and monitor security controls such as endpoint protection, DLP, email security, and network controls.
  • Maintain accurate asset inventory and track device ownership and location.
  • Support safe adoption of AI tools by identifying risks such as prompt injection, data leakage, and insecure integrations.

Requirements

  • 3+ years of experience in an IT support or IT operations role.
  • Solid experience with identity and access management, MDM, and endpoint security tools.
  • Exposure to patch management, even if primarily focused on laptops.
  • Basic familiarity with vulnerability scanning and interpreting scan results.
  • Understanding of how AI tools are used in the workplace and the associated security considerations.
  • Ability to translate complex technical concepts into clear language for non-technical stakeholders.
  • Highly self-directed, proactive, and able to maintain project momentum without close follow-up.
  • IT or security certifications such as CISSP, CompTIA Security+, AWS, or Microsoft certifications are preferred.
  • Experience with physical office IT setup, including networking gear, workstations, and cabling, is preferred.
  • Basic scripting ability in Python, Bash, or PowerShell is preferred.
  • Exposure to LLM security concepts such as prompt injection, data leakage, and agentic risks is preferred.
  • Experience working in a fast-paced or high-security environment is preferred.

Benefits

  • Competitive salary of $75,000 to $85,000 per year.
  • Medical insurance package with extended coverage for dependents.
  • Attractive annual leave entitlement, including birthday and work anniversary leave.
  • Flexible work arrangements with flexi-work hours and hybrid or remote setup.
  • Internal mobility program offering diverse career opportunities.
  • Crypto.com Visa card provided upon joining.
  • Opportunity to work with a senior security team and own meaningful responsibilities from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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