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ServiceNow Senior Solutions Consultant

13 hours, 54 minutes ago
Canada
Full-time
Senior
Solutions Engineer
Customer and Technical Support
Apply Now
Crossfuze

Crossfuze

Crossfuze is a ServiceNow Elite Partner with over 2,500 implementations and 20+ years of Enterprise Service Management experience. They offer IT services, IT consulting, ServiceNow solutions, and expertise in Microsoft Cloud solutions. Crossfuze focuse...

Internet Software & Services
251-1K
Founded 2000
View All Jobs 2

Description

  • Serve as a ServiceNow subject matter expert providing business and solutions consulting to customers and prospects.
  • Support pre-sales customer meetings with account executives, including formal presentations and product demonstrations.
  • Demonstrate ITSM and other ServiceNow platform applications to prospects and customers.
  • Translate customer business issues into ServiceNow-based solutions and communicate their value clearly.
  • Gather requirements, design technical solutions, and define appropriate scope for successful project delivery.
  • Prepare time and resource estimates for engagements, including high-complexity deals and RFP responses.
  • Collaborate with sales, delivery, ServiceNow, and customer teams to position services correctly and ensure a smooth handoff to implementation.
  • Identify product improvements and stay current on ServiceNow trends, market shifts, and the competitive landscape.
  • Maintain solution consulting assets such as demo instances, team collateral, and estimating details for Crossfuze offerings.
  • Assist with onboarding new Account Executives and Solutions Consultants as directed.

Requirements

  • 5+ years of sales or pre-sales experience.
  • 7+ years of functional and technical knowledge of ServiceNow configuration and implementation.
  • Strong technical ability to envision and architect complex software solutions within the ServiceNow platform.
  • ServiceNow Certified System Administrator certification and one additional ServiceNow platform certification.
  • ITIL v3 or v4 certification.
  • Must be located in Canada.
  • Preference for candidates working in PST, MST, or CST time zones.
  • Experience preparing estimates for complex, multi-workstream deals and RFP responses (preferred).
  • Experience supporting software sales and delivery handoff in a consulting or pre-sales environment (preferred).

Benefits

  • Competitive compensation of $120,000–$150,000 CAD annually.
  • Flexible remote work options.
  • Half-day Fridays with no meetings or messages starting at noon local time.
  • Additional PTO day for mental health.
  • Competitive paid time off.
  • Paid maternity and paternity leave for biological birth and adoption.
  • Newborn, adoption, and fertility assistance.
  • Extended healthcare plan, group RRSP with employer match, and access to Calm app subscriptions for employees and five people of their choice.

Interested in this position?

Apply directly on the company website

Apply Now

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