Salesforce Senior Configurator

3 months, 1 week ago
Full-time
Senior
Software Development
CrossCountry

CrossCountry

CrossCountry Consulting provides customized finance, accounting, HR, risk, operations, and technology consulting services to leading organizations, helping them navigate complex challenges and achieve growth.

Professional Services
251-1K
Founded 2011

Description

  • Understand business goals and support discovery sessions.
  • Partner with the Business Analyst or Product Owner to refine and prioritize user stories and features.
  • Analyze complex business processes and break them into actionable requirements.
  • Serve as the primary subject matter expert for declarative Salesforce capabilities, including advanced Flow.
  • Champion scalable, maintainable solutions that reduce technical debt.
  • Lead configuration efforts and establish best practices and naming conventions.
  • Collaborate with developers to define the boundary between declarative configuration and custom code.
  • Mentor junior configurators and serve as a technical escalation point.
  • Prepare for and lead client discussions with strategic technical recommendations.
  • Help develop and implement firm-approved AI-enabled solutions in compliance with company policies.

Requirements

  • 6+ years of relevant experience.
  • 5+ years of experience in Salesforce.com.
  • 5+ years of systems consulting experience.
  • Strong understanding of business processes such as Sales, Service, and Experience Clouds.
  • Expert-level Salesforce configurator experience.
  • Strong communication, presentation/facilitation, verbal, and written communication skills.
  • Ability to work effectively in a team environment.
  • Well-organized, results-driven, and able to solve difficult problems.
  • Willingness to travel for team events as needed.
  • Experience in a consulting or professional services environment is preferred.
  • Comfort with responsibly exploring and adopting firm-approved AI tools.
  • Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards.

Benefits

  • Annual salary range of $85,000 to $150,000, plus annual bonus and additional benefits.
  • Comprehensive healthcare coverage, including medical, dental, and vision.
  • Flexible spending accounts.
  • 401(k) with company matching.
  • Generous parental and maternity leave policies.
  • Technology stipends.
  • Wellness reimbursement programs.

Interested in this position?

Apply directly on the company website

Apply Now

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