Crisp

Crisp is a leading company specializing in helping law firms achieve exponential growth by generating new revenue and providing top-notch legal marketing services. With a mission to assist over 1,000 law firms in increasing their revenue by $1 million ...

Specialized Consumer Services

Consumer Discretionary

51-250 (100)

2 open positions

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Firm Administrator

2 days, 6 hours ago

United States

Mid Level

Administrative Assistant

Operations

CRM

Apply Now

Crisp

Specialized Consumer Services

51-250

View All Jobs 2

Description

Own key aspects of the billing cycle, including reviewing time entries, preparing invoices, and following up on accounts receivable.
Monitor staff activity and matter workflows to catch errors, missing information, and incomplete steps before they become larger issues.
Track and follow up on leads, maintain clean CRM data, and identify opportunities to improve the intake process.
Serve as an operational extension of firm leadership by coordinating administrative priorities and supporting key workflows.
Build and maintain SOPs and repeatable processes that improve consistency, accountability, and efficiency across the firm.
Ensure important follow-up tasks are completed and do not fall through the cracks.
Support firm operations in a way that allows leadership to focus on growth and client advocacy.

Requirements

Experience in law firm operations, billing, bookkeeping, or office management is preferred.
Understanding of legal workflows is a strong advantage.
Comfortable working in Clio or similar practice management software.
Experience with CRM systems, spreadsheets, and reporting tools.
Ability to learn new systems quickly.
Exceptional attention to detail and the ability to manage multiple workflows.
Clear and professional written and spoken English.
Confidence communicating with staff, clients, vendors, and insurance providers.
Ability to work U.S. hours.
Reliable access to necessary technology and demonstrated success working independently in a remote, structured work setting.

Benefits

Opportunity to make meaningful improvements across a growing law firm.
Autonomous work environment with trust, ownership, and minimal supervision.
Close exposure to firm leadership in a highly visible role.
Opportunity for growth into broader operational responsibilities as the firm scales.

Interested in this position?

Apply directly on the company website

Apply Now

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