Sr. Principal Global AI Strategist - 11387

1 hour, 19 minutes ago
Lead
Artificial Intelligence and Machine Learning
Coupa Software

Coupa Software

Coupa Software is the premier cloud-based finance platform, empowering companies worldwide to optimize spend, boost profits, and reduce costs with a comprehensive suite of modules.

Internet Software & Services
1K-5K
Founded 2006

Description

  • Partner with Product Management to translate new AI capabilities into repeatable, billable service offerings.
  • Define and scale specialized delivery roles and teams, including Agentic Architects, AI Data Architects, and Transformation Strategists.
  • Establish the consulting point of view on AI ethics, agentic governance, and autonomous workflows.
  • Deploy AI-driven frameworks for automated testing and implementation diagnostics to reduce go-live risk and manual QA effort.
  • Build predictive delivery insights to identify project health risks before they affect customers.
  • Partner with Knowledge Management and Enablement teams to create AI-powered knowledge co-pilots for consultant retrieval of best practices and project history.
  • Implement generative AI tools to automate SOWs, technical design documents, and end-user training materials.
  • Use AI to accelerate onboarding and shorten time-to-productivity for new hires.
  • Define and own KPIs for AI adoption across Professional Services, including delivery speed, margin improvement, and consultant utilization.
  • Measure how AI-driven diagnostics and health checks affect customer satisfaction and realized client savings.

Requirements

  • 10+ years of experience in Professional Services leadership or Digital Transformation.
  • Proven track record of implementing AI and automation at scale.
  • Ability to translate product features into consulting methodologies for enterprise customers, including Fortune 500 environments.
  • Deep understanding of the generative AI landscape, including LLMs, RAG, and prompt engineering.
  • Experience in role design and building specialized technical teams.
  • Experience working in a global SaaS environment.
  • Strong understanding of how AI applies to enterprise software delivery.
  • Experience shaping delivery organizations and customer-facing consulting motions (preferred).

Interested in this position?

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