Engineering Manager

3 weeks, 5 days ago
Full-time
Senior
Software Development
Copper

Copper

Copper is a CRM software solutions company that helps businesses build stronger customer relationships. With over 30,000 companies using Copper, it offers tools for contact management, lead and pipeline management, productivity, and more. As the only G...

Internet Software & Services
51-250
Founded 2012
$102M raised

Description

  • Lead a cross-functional engineering team focused on helping new CRM users onboard effectively and realize product value quickly.
  • Own the bugs process and contractor backlog in partnership with Support and the Product Manager, ensuring issues are triaged and prioritized appropriately.
  • Partner with Engineering leadership to help define and drive engineering strategy aligned with broader company goals.
  • Drive predictable, high-quality delivery by clarifying scope, breaking down ambiguity, anticipating risks, and maintaining iterative progress.
  • Work closely with Product and Design to align on outcomes, surface tradeoffs, and make sustainable delivery decisions.
  • Communicate clearly and concisely across the organization with high-signal updates that maintain stakeholder alignment.
  • Collaborate with Technical Leads to review architecture decisions, identify risks, and uphold a high technical bar.
  • Coach and develop team members through regular feedback, mentorship, and a high-accountability environment.
  • Create structure and maintain momentum in ambiguous situations so the team stays focused and unblocked.
  • Drive the effective use of AI in engineering workflows to improve speed, quality, and developer experience.

Requirements

  • 4+ years of engineering management experience, with prior experience as an Individual Contributor.
  • Experience working in fast-paced SaaS environments.
  • Strong execution mindset with the ability to scope work, make tradeoffs, and deliver reliably.
  • Proven ability to partner with Product and Design and navigate disagreement across scope, timeline, and quality.
  • Excellent communication skills for both technical and non-technical stakeholders.
  • Technical credibility to review designs, ask sharp questions, identify risks, and contribute to architecture decisions.
  • Experience coaching and developing engineers and building a high-performing, accountable team environment.
  • Experience collaborating across Product, Design, Support, Success, and Marketing.
  • Experience enabling engineers to use AI tools in development workflows, including coding, testing, and documentation, with awareness of tradeoffs and risks.
  • Nice to have: experience with Ruby on Rails, Go, and/or JavaScript frameworks.
  • Nice to have: experience on integration- or automation-focused teams.

Benefits

  • Competitive salary of $175,000 - $190,000 CAD.
  • Comprehensive benefits and time-off/leave policies.
  • Unlimited vacation.
  • Flexible fully remote work hours.
  • Generous stock options.
  • Maternity/paternity top-up.
  • Monthly internet and cell phone allowance.
  • Learning and Development program.

Interested in this position?

Apply directly on the company website

Apply Now

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