Scale Project Manager

1 hour, 37 minutes ago
Junior
Project and Program Management
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Facilitate and schedule warm calls and project meetings, including agendas and documented outcomes.
  • Ensure a smooth partner handoff to the Partner Success Team.
  • Handle escalation cases by researching, analyzing, and documenting findings.
  • Identify and help mitigate project risks and issues.
  • Collaborate with project teams to define requirements, objectives, and scope.
  • Build working relationships with internal teams such as Consulting, Operations, Sales, and Support.
  • Generate status reports for partners and stakeholders on project performance.
  • Manage project timelines and support overall project execution.
  • Create and maintain project plans, timelines, and budgets.
  • Follow up with partners and internal teams on action items.
  • Assist in allocating resources so project tasks are properly staffed.
  • Monitor milestones, budget, and progress, and flag deviations from the approved plan.
  • Maintain accurate, timely, and organized project documentation and data.
  • Provide cross-functional and administrative support to the project team as needed.

Requirements

  • Bachelor’s degree in a related field or equivalent business experience.
  • 1+ years of relevant experience.
  • Excellent verbal and written communication skills.
  • Strong project management and organizational capabilities.
  • Effective facilitation skills for meetings, warm calls, and cross-functional discussions.
  • Strong critical thinking, analytical, and problem-solving abilities.
  • Exceptional time management and ability to prioritize effectively.
  • Proactive, self-motivated, and able to work independently with a strong sense of ownership and urgency.
  • Comfortable working in a fast-paced, evolving environment and adapting to shifting priorities.
  • Ability to interpret and clearly communicate technical or process-related documentation.
  • Strong attention to detail and accuracy in documentation and project data.
  • Familiarity with project tracking tools, dashboards, and reporting processes.
  • Collaborative mindset and willingness to learn and adopt best practices.

Interested in this position?

Apply directly on the company website

Apply Now

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