Product Manager- AI

2 months, 1 week ago
Senior
Artificial Intelligence and Machine Learning
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Define and execute the product strategy and roadmap with a focus on AI-powered features and workflow automation.
  • Gather and translate customer, market, and data insights into actionable product requirements.
  • Identify, evaluate, and implement AI platforms and tools to improve operational workflows and product capabilities.
  • Manage and prioritize the product backlog to align with AI-driven innovation goals.
  • Collaborate with engineering, data, and AI/ML teams to deliver scalable solutions.
  • Monitor product performance, adoption, and user experience, leveraging AI insights where applicable.
  • Continuously identify opportunities to optimize workflows through AI and automation.
  • Represent the product to partners and stakeholders and communicate AI strategy and value.

Requirements

  • 5+ years of product management or related experience.
  • Hands-on experience with AI/ML platforms, tools, or solutions, particularly for workflow improvement or automation.
  • Proven ability to leverage AI technologies to enhance product functionality and operational efficiency.
  • Strong communication and problem-solving skills.
  • Experience working closely with software development and data teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Detail-oriented with a strong partner- and outcome-focused mindset.
  • Experience in MSP, SaaS, or technology platforms (nice to have).
  • Familiarity with Agile, SDLC, and Atlassian tools (nice to have).
  • Experience with AI platforms such as OpenAI, Azure AI, or similar automation tools in a product environment; experience with ConnectWise or similar platforms (nice to have).

Benefits

  • On-site, hybrid, or remote work depending on location.
  • 0–10% travel may be required.

Interested in this position?

Apply directly on the company website

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