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Senior Solutions Consultant

1 month, 1 week ago
Anywhere
Full-time
Senior
Implementation Consultant
Customer and Technical Support
AWS Azure GCP LLM Microsoft Dynamics 365 Neo4j REST API SAML SAP
Apply Now
Complexio

Complexio

Complexio connects your data, people, and systems into one intelligence layer. Ask questions in natural language, get answers from real operational data.

View All Jobs 8

Description

  • Partner with Sales and Account Management on major enterprise opportunities from discovery through commercial close.
  • Act as the primary technical point of contact for customer questions on architecture, deployment, integrations, data models, and security.
  • Lead technical discovery sessions to understand customer environments, workflows, system landscapes, and integration needs.
  • Design and present solution architectures, technical proposals, diagrams, and platform overviews tailored to each customer.
  • Own the technical narrative in RFPs, RFIs, procurement questionnaires, and due diligence processes.
  • Deliver customer-specific demonstrations and design, scope, and lead proof-of-concept engagements.
  • Prepare executive stakeholders for technically complex meetings with briefing notes, objections, and recommended responses.
  • Lead technical responses to enterprise security reviews, IT due diligence, and vendor assessment questionnaires.
  • Create and maintain internal playbooks, FAQs, demo scripts, and technical reference materials for the commercial team.
  • Translate recurring customer friction and product gaps into structured feedback for Product and Engineering.

Requirements

  • 5+ years in pre-sales, solutions consulting, solutions engineering, or technical consulting within an enterprise B2B software or data platform company.
  • Demonstrable executive presence in C-suite meetings, including the ability to represent a platform independently.
  • Deep technical literacy across APIs, data integration patterns, cloud deployment, security frameworks, and enterprise IT governance.
  • Ability to own 90%+ of customer technical questions independently across architecture, security, integrations, and deployment.
  • Experience designing and delivering POCs and technical demonstrations for enterprise buyers.
  • Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.
  • Experience with enterprise security and compliance processes, including GDPR, ISO 27001, SOC 2, and vendor due diligence.
  • Commercial awareness of how technical decisions affect deal velocity, win rates, and customer confidence.
  • Experience in maritime, shipping, energy, or industrial sectors is desirable.
  • Familiarity with knowledge graphs, graph databases such as Neo4j, or event-driven architectures is desirable.
  • Hands-on experience with LLM-based or conversational AI products is desirable.
  • Exposure to ERP or operational software ecosystems such as SAP, Microsoft Dynamics, AMOS, or SERTICA is desirable.
  • Experience building and maintaining pre-sales content libraries and technical playbooks is desirable.

Benefits

  • Competitive base salary with a performance-related component tied to commercial outcomes.
  • Equity participation aligned to Complexio's growth trajectory.
  • Direct access to CRO, Co-CEO, and Product leadership.
  • The opportunity to build the pre-sales function from the ground up.
  • A central, high-influence role at the intersection of technical depth and commercial impact.
  • A technically ambitious environment working on genuinely hard problems with a differentiated platform.

Interested in this position?

Apply directly on the company website

Apply Now

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