Senior Customer Engineer

1 week, 4 days ago
Full-time
Senior
Customer and Technical Support
Collibra

Collibra

Collibra helps organizations leverage trusted data through Data Intelligence solutions like AI Governance, Data Catalog, and Data Quality, enabling faster workflows and better results globally.

IT Services
251-1K
Founded 2008
$596M raised

Description

  • Provide timely technical expertise on Collibra products to customers, prospects, partners, and internal teams.
  • Map Collibra solutions to customer value by bridging business and technical requirements.
  • Advise and support technical stakeholders to accelerate adoption and value realization.
  • Create and maintain lab environments and playbooks for technical demonstrations and evaluations.
  • Collaborate with the Product team by sharing early feedback, field observations, and customer insights.
  • Work closely with other Customer Engineers to deliver deep technical support across the full customer journey.
  • Support pre-sale and post-sale technical activities within the global specialist team.
  • Drive operational excellence by helping ensure the sales process runs smoothly and efficiently.

Requirements

  • 2+ years in a Customer Engineering, Solutions Engineering, or similar technical customer-facing role supporting enterprise software.
  • 4+ years of total experience in the data ecosystem.
  • Working knowledge of two or more of the following: data governance, data catalogs, data integration, data quality, and data privacy platforms.
  • Understanding of how data governance and related disciplines support AI-ready data.
  • Familiarity with modern cloud data infrastructure, including leading PaaS providers, data lakes, lakehouses, cloud warehouses such as Snowflake and Databricks, and API-driven integration platforms.
  • Hands-on experience configuring, integrating, and troubleshooting complex enterprise software solutions.
  • Bachelor’s degree or equivalent related working experience.
  • Ability to travel up to 20%.
  • This position is not eligible for visa sponsorship.

Benefits

  • Base salary range of $140,000 to $175,000 per year.
  • Eligibility for additional commission-based compensation.
  • Equity ownership at every level.
  • Bonus potential.
  • Flex Fund monthly stipend.
  • Pension/401(k) plans.
  • Competitive compensation, health coverage, and time off.
  • Flexible benefits designed to support employees and their loved ones.

Interested in this position?

Apply directly on the company website

Apply Now

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