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Student Enrollment Advisor

1 month ago
United States
Full-time
Junior
Sales Representative
Sales and Business Development
Salesforce
Apply Now
Colibri Group

Colibri Group

Colibri Group specializes in providing comprehensive professional learning solutions, particularly through its leading real estate schools, which empower both aspiring and seasoned real estate professionals to enhance their careers.

Diversified Consumer Services
1K-5K
Founded 1928
View All Jobs 3

Description

  • Serve as the first point of contact for prospective and existing customers, explaining product features, benefits, pricing, and payment options.
  • Drive revenue growth by closing new sales, processing orders, and identifying upsell and cross-sell opportunities.
  • Proactively follow up on warm leads and incomplete transactions to convert interest into purchases.
  • Engage customers requesting cancellations or refunds, investigate concerns, and attempt to retain the sale where possible.
  • Confidently address objections and use value-based conversations to guide customers toward positive outcomes.
  • Maintain a consistent, high-volume call cadence throughout the day with professionalism, resilience, and enthusiasm.
  • Accurately document all customer interactions and outcomes in Salesforce or other CRM platforms.
  • Use prompts from a real-time AI sales tool, participate in recorded/live call monitoring, and attend regular coaching sessions to refine approach and ensure compliance.
  • Collaborate with team members and leadership to meet individual and team performance goals and perform other duties as assigned.

Requirements

  • Associate degree preferred; equivalent experience will be considered.
  • Minimum of 1 year of experience in inside sales, enrollment, or a similar customer-facing role with a strong focus on closing and customer engagement.
  • Proven ability to manage sales objections and retain customers who may be considering cancellation or refunds.
  • Demonstrated success meeting or exceeding sales targets in a high-volume, fast-paced environment.
  • Strong verbal and written communication skills with the confidence to lead customer conversations and build rapport quickly.
  • Skilled in uncovering customer needs and delivering tailored solutions.
  • Experience using Salesforce or other CRM platforms is a plus.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general Windows-based tools.
  • Excellent time management, multitasking, and problem-solving abilities; resilient, adaptable, and committed to ongoing learning; comfortable with recorded/monitored calls and regular coaching.
  • Able to work full-time Monday–Friday, 8:00 AM–5:00 PM CST (standard schedule includes two 15-minute breaks and a 30-minute lunch).

Benefits

  • $20–$22 per hour.
  • Remote, full-time position with a standard Monday–Friday schedule (8:00 AM–5:00 PM CST) and scheduled breaks.
  • Regular coaching, call recording/live monitoring, and access to a real-time AI sales tool and CRM for support and development.
  • Opportunities for ongoing learning and improvement in a dynamic, high-volume sales environment.

Interested in this position?

Apply directly on the company website

Apply Now

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