Medical Patient Language Writing Specialist

2 months, 1 week ago
Full-time
Senior
Technical Writing and Documentation
Cohere Health

Cohere Health

Cohere Health transforms healthcare utilization management and prior authorization, aligning physicians and health plans for better patient outcomes and reduced costs.

Insurance
251-1K
Founded 2019
$56M raised

Description

  • Draft and refine adverse determination reasons and related patient communications in plain language.
  • Collaborate with clinicians and policy writers to ensure accuracy and consistency.
  • Translate complex medical and policy information into clear, patient-centered language.
  • Ensure communications comply with CMS, NCQA, URAC, and state regulatory requirements.
  • Maintain consistency in tone, readability, and user experience across documents.
  • Develop templates, style guides, and best practices for patient-facing content.
  • Partner with informatics, clinical content, and design teams to capture, structure, and automate clinical knowledge.

Requirements

  • Bachelor’s degree in English, Communications, Public Health, Nursing, or a related field; nursing or clinical practice background strongly preferred.
  • 5+ years of experience in medical writing, patient communications, or health literacy.
  • Experience with clinical policy, utilization management, or a payer environment.
  • Knowledge of health literacy principles and plain language standards.
  • Excellent writing, editing, and proofreading skills with strong attention to detail.
  • Ability to balance regulatory compliance with patient-friendly readability.
  • Experience collaborating with clinicians, policy teams, and compliance/legal stakeholders.
  • Background in nursing or clinical practice strongly preferred.

Benefits

  • Fully remote opportunity with about 5% travel.
  • Medical, dental, vision, life, and disability insurance, plus an Employee Assistance Program.
  • 401(k) retirement plan with company match, plus flexible spending and health savings accounts.
  • Flex Time Off plus company holidays.
  • Up to 14 weeks of paid parental leave.
  • Pet insurance.
  • Salary range of $85,000 to $92,000 annually, plus bonus and total benefits package.

Interested in this position?

Apply directly on the company website

Apply Now

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