Senior Solutions Engineer - New England

4 weeks ago
Full-time
Senior
Customer and Technical Support
Cloudflare

Cloudflare

Cloudflare, Inc. is a leading web performance and security company that protects and accelerates Internet applications globally, enhancing performance and security without hardware or software changes.

IT Services
1K-5K
Founded 2009

Description

  • Partner with the sales team to understand customer requirements and provide technical sales support.
  • Identify customer initiatives and business problems and map them to Cloudflare solutions.
  • Build relationships and technical champions within customer accounts.
  • Develop and deliver customer presentations at the enterprise level.
  • Lead product demonstrations and proof-of-concept activities for prospects and customers.
  • Create professional technical content such as white papers and blog posts to share expertise.
  • Represent and evangelize Cloudflare at developer, community, technology, cybersecurity, and industry events.
  • Apply in-depth vertical or domain knowledge and advise customers on best practices.

Requirements

  • Previous experience as a Solutions Engineer or other customer-facing technical role in CDN, security, networking, or SaaS.
  • Strong verbal, written, and presentation communication skills.
  • Ability to manage several projects and activities concurrently.
  • Highly driven, curious, team-oriented, and able to work with a sense of urgency.
  • Bachelor’s degree or equivalent relevant work experience.
  • Up to 50% travel is required for customer meetings, conferences, industry events, and internal collaboration.
  • Fundamental understanding of customer network and/or application architectures is preferred.
  • Experience with hybrid architectures involving Azure, AWS, or GCP is preferred.
  • Knowledge or experience with application and/or network security, SaaS environments, VPN and remote access, SIEM and log analytics platforms, and client OS fundamentals is preferred.
  • Experience engaging senior-level or executive stakeholders and familiarity with routing, subnetting, split tunnels, SD-WAN, local internet breakout, DDoS, malware, phishing, viruses, and the CDN/security competitive landscape is preferred.

Benefits

  • Estimated annual salary of $208,000 - $254,000 for Maryland-based hires.
  • Estimated annual salary of $211,000 - $254,000 for New York City, New Jersey, and Washington D.C.-based hires.
  • Eligible for incentive compensation under Cloudflare’s Sales Compensation Plan.
  • Eligible to participate in Cloudflare’s equity plan.
  • Medical, Rx, dental, and vision insurance.
  • Flexible spending accounts and commuter spending accounts.
  • Fertility and family-forming benefits, plus on-demand mental health support and an Employee Assistance Program.
  • 401(k) retirement savings plan, employee stock participation plan, and flexible paid time off including parental, pregnancy health, medical, and bereavement leave.

Interested in this position?

Apply directly on the company website

Apply Now

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