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Senior Solutions Engineer, Enterprise Accounts - Charlotte or Raleigh, NC

2 months, 1 week ago
United States
Full-time
Senior
Solutions Engineer
Customer and Technical Support
AWS Azure CDN Cybersecurity DNS GCP Network Security SIEM
Apply Now
Cloudflare

Cloudflare

Cloudflare, Inc. is a leading web performance and security company that protects and accelerates Internet applications globally, enhancing performance and security without hardware or software changes.

IT Services
1K-5K
Founded 2009
View All Jobs 18

Description

  • Partner with the sales team to understand customer requirements and provide technical sales support.
  • Identify and map customer initiatives and business problems to Cloudflare solutions.
  • Build relationships and develop technical champions within customer accounts.
  • Prepare and deliver technical presentations and demos for stakeholders at all levels of an enterprise organization.
  • Lead demo and proof-of-concept (POC) activities and run POC trials for prospects and customers.
  • Develop professional content and share expertise through white papers, blog posts, and internal knowledge sharing.
  • Represent and evangelize Cloudflare externally at developer, community, technology, cybersecurity, and industry events.
  • Apply vertical/domain expertise to advise customers on best practices and solution adoption roadmaps.

Requirements

  • Previous experience as a Solutions Engineer or other customer-facing technical role with CDN, security, networking, or SaaS products.
  • Bachelor’s degree or equivalent relevant work experience.
  • Solid verbal, written, and presentation communication skills.
  • Ability to manage multiple projects and activities concurrently and meet deadlines.
  • Willingness and ability to travel up to 50% for customer meetings, conferences, and team collaboration.
  • Residency in Charlotte or Raleigh, North Carolina (work-from-home role within these regions).
  • Fundamental understanding of customer network and/or application architectures, including hybrid architectures with Azure, AWS, and GCP.
  • Knowledge or experience with application and/or network security, VPN and remote access challenges, SIEM and log analytics platforms, and SaaS environments.
  • Desirable: experience engaging with senior-level executives, routing/subnetting/SD-WAN knowledge, awareness of end-user/application security risks (DDoS, malware, phishing), and competitive knowledge of CDN and internet security technologies.
  • Bonus: graduate-level degree in Computer Science/Engineering (not required) and cloud architect certifications (Azure/AWS/GCP) or similar.

Benefits

  • Work-from-home role for candidates residing in the Charlotte or Raleigh, NC regions.
  • Opportunity to attend conferences, industry events, and customer meetings (travel up to 50%).
  • Chance to work on mission-driven public projects and initiatives such as Project Galileo, the Athenian Project, and 1.1.1.1.
  • Opportunities for external representation and thought leadership at community and industry events.
  • Recognized company culture and innovation (named to Entrepreneur Magazine’s Top Company Cultures and Fast Company’s Most Innovative Companies).
  • Cloudflare is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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