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Infrastructure Services Engineer

14 hours, 28 minutes ago
United Kingdom, Portugal
Full-time
Mid Level
Infrastructure Engineer
DevOps and Infrastructure
Apply Now
Cloudflare

Cloudflare

Cloudflare, Inc. is a leading web performance and security company that protects and accelerates Internet applications globally, enhancing performance and security without hardware or software changes.

IT Services
1K-5K
Founded 2009
View All Jobs 36

Description

  • Support the execution and oversight of outsourced data center and infrastructure services for hardware deployment and lifecycle operations.
  • Track service delivery for rack installation, deployment support, remote hands, and other in-data-center activities.
  • Identify delivery risks, service gaps, and recurring issues, and escalate concerns to support resolution.
  • Analyze service performance, deployment trends, and vendor metrics to produce operational insight and reporting.
  • Maintain dashboards, trackers, and recurring operational reports to monitor execution and service health.
  • Support service reviews, readiness assessments, and onboarding activities for new sites and deployment waves.
  • Serve as an operational liaison between internal teams and external service vendors to clarify responsibilities, handoffs, and escalation paths.

Requirements

  • Experience supporting infrastructure operations, data center services, or hardware deployment activities.
  • Familiarity with data center environments, rack-level hardware, or infrastructure build-out processes.
  • Strong analytical skills with experience using spreadsheets, dashboards, or trackers to monitor execution and performance.
  • Comfort working with operational metrics, SLAs, and service indicators.
  • Clear written and verbal communication skills for coordinating across teams and with external vendors.
  • Strong sense of ownership, follow-through, and accountability in execution-heavy environments.
  • Ability to operate effectively in fast-moving, operationally complex settings.
  • Experience working with outsourced service providers or vendor-managed operational models (preferred).
  • Exposure to large-scale infrastructure deployments or global data center operations (preferred).
  • Familiarity with service reviews, vendor evaluations, or commercial performance tracking (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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