Accounting Specialist - LATAM

2 hours, 28 minutes ago
Full-time
Senior
Customer and Technical Support
Cloudbeds

Cloudbeds

Cloudbeds provides a top-rated hospitality management system for hotels and properties worldwide, offering seamless operations, revenue optimization, and online booking capabilities to enhance guest experiences and drive revenue growth.

Internet Software & Services
251-1K
Founded 2012
$248M raised

Description

  • Guide Latin American hotel clients through accounting onboarding, including chart of accounts mapping, tax configuration, revenue recognition, reconciliation, and e-invoicing compliance.
  • Translate hotel processes such as night audits, folio management, accounts receivable, and month-end close into Cloudbeds configurations.
  • Support integrations with accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional systems.
  • Troubleshoot accounting discrepancies, integration synchronization issues, and configuration questions.
  • Serve as the subject matter expert on Latin American hospitality accounting and fiscal compliance.
  • Create onboarding documentation and best-practice resources for regional accounting workflows.
  • Collaborate with Product and Engineering teams to communicate customer feedback and influence the product roadmap.
  • Engage directly with hotel customers and accounting teams through phone and video.

Requirements

  • 5+ years of hands-on accounting or bookkeeping experience in the hotel or hospitality industry.
  • Experience configuring or supporting integrations between hotel PMS platforms and accounting or ERP software.
  • Deep knowledge of at least one Latin American country’s fiscal and e-invoicing requirements, with broader regional familiarity.
  • Fluency in Spanish and English; Portuguese is a strong plus.
  • Strong customer-facing communication skills and comfort working with clients daily.
  • Ability to navigate SaaS platforms and adopt new tools quickly.
  • Strong analytical and troubleshooting skills, including tracing data flows and identifying mapping issues.
  • Prior hotel operations experience in front office, night audit, or revenue management is preferred.
  • Experience with fiscal compliance across multiple Latin American countries is preferred.
  • Experience using AI tools or workflow automation is preferred.
  • Current authorization to work in the job location without visa sponsorship.

Benefits

  • Remote-first, remote-always work environment.
  • Paid time off according to local labor requirements.
  • Fully paid parental leave.
  • Home office stipend based on country of residence.
  • Professional development courses through Cloudbeds University.
  • Access to manager training, upskilling, and knowledge-transfer programs.

Interested in this position?

Apply directly on the company website

Apply Now

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