Solutions Architect

2 weeks, 6 days ago
Full-time
Senior
Software Development
Cleo

Cleo

Cleo is a global software company that simplifies supply chain connectivity and integration, offering solutions for managed file transfer, network fax, and interactive messaging activities.

Internet Software & Services
251-1K
Founded 1976
$4M raised

Description

  • Serve as the supply chain expert, technical lead, and trusted advisor throughout the sales cycle.
  • Conduct discovery sessions to gather business and technology requirements and identify high-value AI opportunities.
  • Translate technical architectures into business outcomes for technical and executive stakeholders.
  • Design end-to-end integration architectures across ERP, WMS, TMS, and trading partner ecosystems.
  • Present and demonstrate Cleo solutions in remote and on-site customer engagements.
  • Scope and execute proof-of-concepts with measurable ROI and defined success criteria.
  • Lead technical responses to RFIs and RFPs, differentiating Cleo from competitors.
  • Explain Cleo’s AI capabilities and apply AI tools to improve discovery, POC development, documentation, and demonstrations.
  • Collaborate with Product Management on customer feedback and roadmap priorities.
  • Partner with Customer Success and Professional Services on post-sale technical handoffs and contribute reusable sales assets.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems, a related field, or equivalent experience.
  • 5+ years of experience in pre-sales, solutions engineering, or customer-facing technical roles within B2B SaaS, iPaaS, EDI, or supply chain software.
  • Hands-on experience with EDI standards including X12 and EDIFACT, B2B integration protocols, and cloud or on-premises integration platforms.
  • Understanding of Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice processes.
  • Knowledge of REST and SOAP APIs and JSON/XML data structures.
  • Experience leading technical discovery, solution design, and POC execution in complex enterprise sales cycles.
  • Ability to explain AI-powered product capabilities to technical and business audiences and connect them to measurable ROI.
  • Preferred: experience with LLM applications, agentic AI workflows, or intelligent automation.
  • Preferred: familiarity with ERP, WMS, TMS, and trading partner ecosystems.
  • Preferred: experience with global consulting firms or systems integrators in pre-sales or delivery.

Benefits

  • $120,000–$140,000 base compensation plus bonus potential.
  • Healthcare, dental, and vision coverage.
  • Flexible PTO and remote work environment.
  • 401(k) match with FSA and HSA options.
  • Paid parental leave and Employee Assistance Program.
  • Supportive culture focused on life-work balance.
  • Accelerated title and salary growth potential.

Interested in this position?

Apply directly on the company website

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