Remote Care Coordinator (CMA/RMA) - PST or MST

2 hours, 58 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Conduct monthly chronic care management outreach calls and complete verbal enrollments.
  • Perform health risk assessments and support transitional care management services.
  • Assist with remote patient monitoring programs and chronic condition tracking.
  • Communicate with patients and families about medications, diagnoses, and care plans.
  • Collaborate with physicians and healthcare teams to coordinate patient care.
  • Promote adherence to individualized care plans and patient education goals.
  • Connect patients with appropriate community resources when needed.
  • Maintain accurate documentation in EHR systems and meet call volume expectations.
  • Ensure compliance with CMS guidelines and CCS quality standards.

Requirements

  • Must reside in the PST or MST time zone.
  • Active, unencumbered CMA or RMA certification is required.
  • Current BLS certification is required.
  • Recent experience in a clinical, care coordination, or chronic care management setting.
  • High proficiency in EHR systems.
  • Proficiency with Google Suite.
  • Strong clinical reasoning, critical thinking, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a HIPAA-compliant home office environment.
  • Preferred: prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring.
  • Preferred: familiarity with community resource navigation.
  • Preferred: experience educating patients and families about chronic conditions and medications.
  • Preferred: background in quality measures, reporting, or CMS compliance.
  • Preferred: demonstrated success in a remote team-based environment.
  • Preferred: additional coursework or certification related to care or case management.
  • Home office must include a HIPAA-compliant, distraction-free workspace with a locking door.
  • Must have high-speed internet and an CCS-approved computer setup with dual monitors.

Benefits

  • Paid time off (PTO) with incremental increases.
  • Health, dental, and vision coverage.
  • 401(k) retirement plan.
  • Life and long-term disability (LTD) benefits.
  • On-the-job training.
  • Growth and advancement opportunities.
  • No weekend work.

Interested in this position?

Apply directly on the company website

Apply Now

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