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Educational Case Manager (Coordinator)

1 month, 1 week ago
Colombia
Full-time
Junior
Project Coordinator
Operations
Apply Now
Private In-Home Tutoring & Test-Preparation

Private In-Home Tutoring & Test-Preparation

Tutor Me Education provides high-caliber private in-home tutoring and test preparation services. Their handpicked tutors, who are top 1% academic achievers from prestigious universities, offer personalized teaching tailored to each student's learning s...

Diversified Consumer Services
51-250
Founded 2010
View All Jobs 33

Description

  • Conduct intakes with families and students and support enrollment renewals.
  • Coordinate instructors, manage schedules, and staff tutoring sessions efficiently.
  • Track and monitor students’ academic progress and adjust support as needed.
  • Provide virtual administrative support, including answering phones, managing data, and maintaining schedules.
  • Support Regional Operations and help maintain people, financial, and academic operating standards.
  • Deliver academic services and ensure programs and initiatives are executed effectively for students and district partners.
  • Conduct conferences with partner program directors to review progress and update academic plans.
  • Maintain open communication with students and parents to support positive conflict resolution.
  • Manage time and responsibilities in compliance with company and regulatory requirements.
  • Provide additional operational support as needed by the business.

Requirements

  • Clear and excellent English communication skills are required.
  • Strong technology and organization skills are required.
  • Ability to time-manage, plan, and prioritize multiple responsibilities.
  • Ability to work effectively in virtual environments and manage remote relationships.
  • Professional, approachable demeanor with strong customer service orientation.
  • Ability to work independently with a high tolerance for ambiguity.
  • Bachelor’s degree required.
  • 2-3 years of progressive career growth required.
  • Experience working in a virtual operations and team environment required.
  • Bilingual English and Spanish is beneficial.
  • Proficiency with Microsoft Office and Google applications is required.
  • Ability to manage remote teachers and engage with customers, employees, and business partners.

Benefits

  • Fully remote work arrangement.
  • PTO is provided.
  • Opportunity to work with students, families, and school district partners in an educational setting.

Interested in this position?

Apply directly on the company website

Apply Now

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