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[Job - 32541] Senior Platform Ops Developer, QC (Remote/Night Shift)

6 days, 12 hours ago
Philippines
Full-time
Senior
Platform Engineer
Software Development
CI/CD Contentful GitHub Actions JavaScript Next.js React REST API
Apply Now
CI&T

CI&T

CI&T is a global digital technology agency empowering agile growth for leading companies through advanced technologies with a team of 2000 experts worldwide.

Internet Software & Services
5001+
Founded 1995
View All Jobs 40

Description

  • Provide hands-on production support and serve as the primary technical escalation point during North American business hours.
  • Monitor platform performance, availability, stability, and production incidents; resolve issues in line with SLAs.
  • Support, maintain, and debug React and Next.js web applications.
  • Manage and troubleshoot Contentful configurations, content delivery, schemas, content models, and publishing issues.
  • Trace data flows between frontend applications, the headless CMS, and third-party APIs.
  • Monitor GitHub Actions workflows, investigate failed builds, validate releases, and support post-deployment checks.
  • Diagnose and triage third-party integration issues involving ratings, reviews, product catalogs, and Where to Buy functionality.
  • Perform root cause analysis, document incidents and resolutions, and provide clear handovers to global teams.
  • Communicate incident status, business impact, and recommended resolutions to technical and non-technical stakeholders.
  • Identify improvements to platform operations, deployment workflows, and incident-management practices.

Requirements

  • At least 5 years of professional software development experience with strong React and Next.js expertise.
  • Hands-on experience supporting, maintaining, and debugging modern frontend applications in production.
  • Experience with Contentful, including headless CMS configuration, content delivery, schemas, and content models.
  • Experience using GitHub Actions for automated builds, deployments, release checks, and CI/CD troubleshooting.
  • Knowledge of JavaScript, REST APIs, CI/CD, and data integrations between frontend applications, CMS platforms, and third-party services.
  • Experience with enterprise platform operations, production support, incident troubleshooting, and site reliability.
  • Strong debugging, structured troubleshooting, and root cause analysis skills.
  • Excellent spoken and written English communication skills, including explaining technical issues to non-technical stakeholders.
  • Ability to work independently during the night shift aligned with North American business hours, approximately 11:00 PM–8:00 AM China Standard Time.
  • Experience with Bazaarvoice, PriceSpider, Salsify, e-commerce ecosystems, high-traffic websites, monitoring tools, or distributed international teams (preferred).

Benefits

  • Inclusive, diverse, and safe work environment.
  • Opportunity to collaborate with global teams across more than 25 countries.
  • Work supporting enterprise AI-enabled and digital transformation initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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