AI Solutions Specialist

38 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
Chime

Chime

Chime is a financial technology company that offers banking services with no monthly fees, fee-free overdraft, and credit-building opportunities. They partner with regional banks to provide innovative and inclusive financial products, aiming to make fi...

Banks
1K-5K
Founded 2012
$2300M raised

Description

  • Design, build, and maintain AI-powered workflows and internal tools for OMX teams across quality, operations, and member experience.
  • Develop and manage LLM-based solutions, including automated evaluations and text generation workflows.
  • Collaborate with operations leads, QA analysts, and program managers to translate business problems into working AI solutions.
  • Write and maintain lightweight Python scripts to extend automation beyond existing platform capabilities.
  • Prompt engineer and iterate on LLM inputs to improve accuracy, consistency, and output quality.
  • Monitor deployed tools and workflows to improve reliability and relevance over time.
  • Use SQL to query and validate data supporting AI workflows and evaluations.
  • Create and maintain clear documentation for tools and workflows.
  • Stay current on developments in LLM capabilities, AI tooling, and low-code automation platforms.
  • Help build a culture of AI fluency by sharing knowledge and demonstrating what is possible.

Requirements

  • Hands-on experience working with large language models, including building prompts, evaluating outputs, and iterating toward reliable results.
  • Proficiency in Python.
  • Solid understanding of prompt engineering principles and how instruction design affects model behavior.
  • Proficiency in SQL for data querying and analysis.
  • Familiarity with REST APIs and webhooks for connecting tools and systems.
  • Ability to work with structured and unstructured data and turn it into effective AI inputs.
  • Strong problem-solving instincts and a practical, execution-oriented approach.
  • Excellent communication skills for explaining complex ideas clearly to non-technical audiences.
  • Comfort working autonomously in a fast-moving environment with shifting priorities.

Benefits

  • Base salary starting at $83,000 and up to $115,000, depending on location, skills, qualifications, and experience.
  • Eligibility for a bonus and competitive equity package.
  • Four days a week in the office and Fridays from home for employees near an office, plus a fully remote program for eligible employees.
  • Backup child, elder, and pet care, plus a subsidized commuter benefit.
  • 401(k) match and medical, dental, vision, life, and disability benefits.
  • Generous vacation policy, plus company-wide Chime Days and additional paid days off.
  • Annual wellness stipend for eligible wellness-related expenses.
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
  • Access to Maven family planning support with $15k lifetime reimbursement for fertility, adoption, egg freezing, and related expenses.

Interested in this position?

Apply directly on the company website

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