Senior Solutions Architect - Central (Professional Services)

2 days, 13 hours ago
Full-time
Senior
Customer and Technical Support
Chainguard

Chainguard

Chainguard: Fortified Software Delivery Security for developers and CISOs, ensuring secure by default infrastructure and zero workflow friction.

Internet Software & Services
51-250
Founded 2021
$55M raised

Description

  • Lead technical implementations and drive customer adoption of Chainguard Images.
  • Partner with account teams to understand customer goals, pain points, and solution plans.
  • Support account strategies that drive value realization, retention, and growth.
  • Test, document, and validate image quality to ensure a smooth onboarding experience.
  • Work with Product and Engineering to communicate customer requirements and help prioritize image builds.
  • Maintain account-level architecture and share best practices across the organization.
  • Collaborate, teach, and learn with internal teams and customers.
  • Serve as the primary technical contact for customers during implementation and onboarding.

Requirements

  • 4+ years of experience in a post-sales client support role.
  • 8+ years of experience developing high-performance multi-tier applications.
  • Strong experience with Kubernetes and containers.
  • Ability to communicate technical concepts to both technical and non-technical audiences, including engineers and executives.
  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related focus.
  • Strong working knowledge of software development processes, practices, and software engineering design concepts.
  • Ability to work effectively with cross-functional engineering teams and business partners.
  • Excellent written and verbal communication skills.
  • Ability to travel up to 15% of the time.
  • Located in the Central Time Zone.

Benefits

  • Up to $195,000 base salary plus bonus and equity.
  • Remote-first culture with team meetup opportunities and bi-annual destination summits.
  • Monthly stipend for coworking spaces, phone, and internet costs.
  • Stock options upon hire and promotion, plus access to secondary offerings.
  • 10 years to exercise stock options.
  • 100% covered health, vision, and dental insurance for employees and dependents.
  • Flexible time off.
  • 18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents.

Interested in this position?

Apply directly on the company website

Apply Now

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