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Associate Director, Field Operations

1 month, 2 weeks ago
Anywhere
Full-time
Lead
Sales Operations
Project and Program Management
CRM
Apply Now
Celcuity

Celcuity

Celcuity is a clinical stage biotechnology company that unravels complexity and harnesses insights to develop targeted therapies for cancer patients. Their platform provides unparalleled insights into oncogenic pathways, with their lead candidate being...

Biotechnology
11-50
Founded 2012
$214M raised
View All Jobs 10

Description

  • Work with external vendors, field leadership, legal/compliance, and IT to implement and support CRM.
  • Develop training materials and support ongoing CRM training for new field employees after launch.
  • Own the CRM roadmap and coordinate periodic enhancements and system changes with stakeholders and vendors.
  • Collaborate with Celcuity IT to establish help-desk support for CRM and other field technologies.
  • Develop and implement call reporting to track sales force call activity.
  • Integrate CRM with other business systems such as promotional material ordering, speaker bureau, and sunshine reporting.
  • Update CRM with customer targeting changes and support marketing in pulling digital assets into CRM.
  • Launch and support the field credentialing program, including setting up the credentialing office and vendor relationship.
  • Build and manage the vehicle reimbursement program, including policies, rollout, and periodic training.
  • Partner with HR, IT, Sales, and Marketing Operations on field onboarding, territory alignments, sales force sizing, and sponsorship/grant processes.

Requirements

  • Bachelor’s degree required.
  • 7+ years of sales operations experience with significant partnership experience supporting a sales team.
  • Knowledge of sales incentive compensation, workforce sizing, territory alignment, and targeting.
  • Solid knowledge of Veeva CRM, including from-scratch implementation and ongoing support.
  • Experience implementing and managing field enablement programs such as fleet/reimbursement and credentialing.
  • Ability to work independently with minimal supervision.
  • Strong written and verbal communication skills with the ability to build cross-functional partnerships.
  • Strong project management skills with the ability to take a project from development through implementation.
  • Proficiency with Excel, Access, Word, and PowerPoint.
  • Ability to work effectively in a fast-paced, rapidly growing company environment.

Benefits

  • Base salary range of $147,000-$200,000 DOE.
  • Annual performance incentive bonus.
  • New hire equity package.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) match.
  • PTO and paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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