Customer Service Delivery Driver

4 weeks, 1 day ago
Full-time
Junior
Customer and Technical Support
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Deliver vehicles directly to customers using company car haulers.
  • Load and unload vehicles onto the hauler and inspect equipment and vehicles for safe operation.
  • Complete customer paperwork and maintain detailed notes in the customer tracking system.
  • Drive safely and maintain a clean driving record in accordance with company policy.
  • Interact with customers in a customer-facing, service-oriented role.
  • Participate in local community engagement as part of the customer experience.
  • Support vehicle detailing and other physically demanding operational tasks.
  • Ensure compliance with DMV/title and registration access requirements and related documentation needs.

Requirements

  • At least 2 years of customer-facing experience.
  • Ability to work rotating shifts between 7am-5pm, 9am-7pm, or 11am-9pm, seven days a week with rotating days off.
  • Must be at least 21 years of age and possess a valid driver's license.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must be able to read, write, speak, and understand English.
  • Ability to perform physically demanding work, including standing or walking for 8+ hours and lifting up to 50 lbs.
  • Ability to work outdoors and in inclement or extreme weather conditions.
  • Must obtain a Notary credential within the first 90 days of employment, with company sponsorship.
  • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or other state specialty license within the first two weeks of employment.
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment.
  • Must be able to satisfy state-specific requirements for access to DMV/title and registration systems.
  • Frequent driving requires excellent visual acuity and manual dexterity.
  • Commercial driver's license is not required for hauling vehicles.

Benefits

  • Competitive hourly pay of $20-$22, starting at $20/hr with scheduled increases at 3 and 6 months.
  • Performance-based pay growth opportunities through the Careers Not Jobs program and location-specific incentives.
  • 401(k) with Carvana match and opportunities for overtime during busy seasons.
  • 100% company-paid healthcare premiums plus dental and vision coverage.
  • Wellness program supporting physical, mental, and financial health.
  • Paid time off, starting at 13 days in the first year and increasing to 20 days thereafter.
  • Tuition reimbursement and student loan repayment support.
  • Annual Carvana Shares grant and an employee stock purchase plan discount.
  • Internal growth and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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