Technical Sales and Field Service Engineer

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
CaptiveAire Systems

CaptiveAire Systems

CaptiveAire is the top manufacturer of commercial kitchen ventilation and HVAC systems, setting industry standards with quality, service, and competitive pricing. Their innovative solutions ensure efficient indoor air quality for diverse clients.

Industrial Conglomerates
1K-5K
Founded 1976

Description

  • Provide integrated application engineering and design support for ventilation applications to meet customer needs.
  • Work directly with engineers, contractors, end users, and food service dealers.
  • Support inside sales, application engineering, and outside sales activities on a daily basis.
  • Prepare and deliver presentations, quotes, submittals, product support, and product demos.
  • Visit job sites and provide hands-on troubleshooting, including support for installations in progress.
  • Educate and promote CaptiveAire products through meetings, conference calls, and presentations.
  • Research and develop new business opportunities with new and existing customers.
  • Manage project schedules and coordination to ensure equipment is delivered on time.
  • Support end users and contractors with service, technical support, and remote troubleshooting.
  • Continuously evaluate and improve processes and the customer experience.

Requirements

  • 2-5 years of experience.
  • A 4-year technical degree in mechanical, electrical, construction, or a science-oriented curriculum is preferred.
  • Excellent computer, organizational, communication, and presentation skills.
  • Strong problem-solving ability with a passion for continuous learning.
  • Strong desire to interface with customers.
  • Ability to embrace new technologies and demonstrate business savvy.
  • Passion for work with an aggressive nature to succeed.
  • Willingness to travel for various training opportunities.
  • FE Exam completion within 6 months of employment for engineering graduates, if not already completed.
  • Must be legally authorized to work in the United States; sponsorship is not available.

Benefits

  • Medical, dental, and vision insurance.
  • Disability and life insurance.
  • 401(k) with employer match.
  • Paid holidays.
  • Paid time off (PTO) based on tenure.
  • Flexible spending account (FSA).
  • Tuition reimbursement, including support for a Professional Engineering (PE) license.
  • Relocation assistance.
  • Base salary of $70k-$100k, negotiable based on experience, plus a monthly bonus tied to productivity and profits.

Interested in this position?

Apply directly on the company website

Apply Now

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