Senior Professional Services Consultant

55 minutes ago
Full-time
Senior
Project and Program Management
CaptivateIQ

CaptivateIQ

CaptivateIQ is the agile commission solution that simplifies sales expenses and drives business growth with automated data management and real-time earnings visibility.

Internet Software & Services
251-1K
Founded 2017
$165M raised

Description

  • Lead full-cycle CaptivateIQ implementations, including requirements documentation, compensation plan design, data structuring, configuration, UAT, and go-live.
  • Design efficient, repeatable system configurations for customer compensation plans.
  • Own project timelines, prioritize work across concurrent implementations, and manage customer and internal stakeholder expectations.
  • Serve as the primary client contact and build trusted relationships with customer administrator teams.
  • Scope implementation and post-implementation services and support related negotiations.
  • Lead go-live handoffs to Customer Success and ensure cross-functional continuity.
  • Apply best practices in sales commission calculation design across varied plan types.
  • Collaborate with Product Management, Customer Success, and Sales teams.
  • Identify and escalate project or account risks before they affect customers or timelines.
  • Maintain target billable utilization and contribute to team delivery practices and initiatives.

Requirements

  • Experience in sales compensation consulting, administration, or in-house practice.
  • 6+ years of consulting or implementation experience with demonstrated project leadership.
  • Strong understanding of data modeling, formulas, spreadsheets, and databases, including Excel or similar tools.
  • Comfort with object-oriented and relational data concepts.
  • Excellent time management across client meetings and hands-on implementation work.
  • Strong customer service, problem-solving, communication, analytical, and collaboration skills.
  • Ability to work independently, seek guidance when appropriate, and operate effectively amid ambiguity.
  • Experience working at a SaaS or technology company.
  • SQL experience preferred.
  • Experience with AI implementation preferred.
  • Experience with CaptivateIQ or comparable tools such as Xactly, Varicent, or SAP Commissions preferred.
  • Proficiency with CRM or ERP systems such as Salesforce or NetSuite preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sr. Technical Solutions Consultant (Mid-Market & Enterprise)

15Five 11-50 Professional Services

As a Solutions Engineer at 15Five, you will partner with revenue teams across mid-market and enterprise segments to translate HR and technical requirements into integrations, tailored demonstrations, and solutions that help close complex deals.

Generative AI Postman Salesforce SFTP
55 minutes ago

Senior Technical Consultant, Partners

Bloomreach 251-1K Internet Software & Services

Bloomreach is hiring a Senior Technical Consultant, Partners to enable and advise systems integrators and agencies delivering Bloomreach personalization implementations, helping partners build independent delivery capability and customers realize value.

CSS Elasticsearch Google Tag Manager HTML JavaScript jQuery Node.js Python REST API SFTP Shopify SQL
1 hour, 55 minutes ago

Implementation Consultant - Brazil

JumpCloud 251-1K Internet Software & Services

JumpCloud is seeking a remote Implementation Consultant in Brazil to guide customers and partners through identity and access management platform rollouts, ensuring timely onboarding, strong adoption, and customer satisfaction.

OAuth
2 days ago

Associate Customer Solutions Manager

Stoke Space is hiring an Associate Customer Solutions Manager to own the post-sale experience for customers using its design-to-manufacturing platform, from onboarding and delivery through support, adoption, and account growth.

2 days, 1 hour ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers