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Account Executive, PBA Enterprise Client Services

1 day, 23 hours ago
United States
Full-time
Senior
Account Executive
Sales and Business Development
Apply Now
Capital Rx

Capital Rx

Capital Rx provides comprehensive health benefit management and transparent pharmacy benefit management solutions, integrating various healthcare services to support millions of plan members across diverse sectors.

Health Care Providers & Services
251-1K
Founded 2017
View All Jobs 51

Description

  • Own overall satisfaction and retention for a book of large enterprise employer commercial clients.
  • Serve as the primary relationship owner for assigned accounts, including engagement with C-suite stakeholders, influencers, and decision makers.
  • Develop account strategy plans with support from clinical account consultants and account managers.
  • Support member and client satisfaction goals, including net promoter score objectives.
  • Provide plan recommendations backed by reporting and input from internal stakeholders.
  • Maintain deep knowledge of contractual obligations, including financials, performance guarantees, terms, and regulatory/compliance requirements.
  • Lead client vendor relationship management, renewal processes, and contract management.
  • Own performance guarantee reporting and maintenance.
  • Lead regulatory and compliance activities for assigned accounts.
  • Interpret pharmacy and healthcare trends and meet with clients to provide proactive recommendations and tailored solutions.
  • Identify process improvement opportunities across Capital Rx.
  • Assemble internal resources to resolve client challenges and overcome obstacles.
  • Anticipate customer needs and identify new opportunities within assigned accounts.
  • Review the JUDI product roadmap to ensure priorities and milestones align with client expectations.

Requirements

  • Must reside in the Pacific Standard or Mountain Standard time zones.
  • 5+ years of experience in the pharmacy benefits management industry.
  • Bachelor’s degree, advanced degree, or relevant professional experience in health administration, business, or a related field.
  • Exceptional business acumen.
  • Strong client de-escalation, organizational, and creative problem-solving skills.
  • Strong data analysis and presentation skills.
  • Financial and statistical reporting knowledge and experience.
  • Project management experience preferred.
  • Ability to exercise sound judgment, maintain confidentiality, and act diplomatically.
  • Progressive staff management experience.
  • Ability to independently identify, research, and resolve issues.
  • Excellent communication skills and the ability to work effectively with people at all levels of an organization.
  • Experience facilitating conflict resolution between parties.
  • Strategic, operational, implementation-oriented, and detail-oriented mindset.
  • Ability to work collaboratively with peers and manage multiple priorities and deadlines.
  • Ability to work extended hours, weekends, and holidays as needed.
  • Proficiency in Microsoft Office and industry-related software programs.
  • Willingness to travel up to 25% during peak periods.

Benefits

  • Remote, US base salary range of $129,600 to $204,500.
  • Denver, CO base salary range of $150,000 to $187,500.
  • Equal employment opportunity and a diverse, inclusive workplace.
  • Flexible position scope that may be adjusted by management to meet organizational goals.

Interested in this position?

Apply directly on the company website

Apply Now

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