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FBS - Loss Control Info Systems Specialist

3 weeks ago
Mexico, Brazil
Full-time
Mid Level
Business Analyst
Data Science and Analytics
Power BI
Apply Now
Capgemini

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, empowering businesses with innovative solutions and expertise to thrive in a rapidly evolving market.

Internet Software & Services
100K+
Founded 1967
$93M raised
View All Jobs 33

Description

  • Maintain and support Loss Control systems and workflows, including RCT, LC 360, and vendor platforms.
  • Monitor system defects, troubleshoot issues, and coordinate resolutions with IT teams and vendors.
  • Generate vendor reports, manage survey assignments, and track workflow requests across systems.
  • Upload and maintain Loss Control matrices and ensure accurate system data management.
  • Identify and implement workflow automation and process optimization opportunities using tools such as Power Automate.
  • Support system upgrades, testing, implementation activities, and change management processes.
  • Serve as a primary point of contact for vendor integrations, site development, and system security matters.
  • Collaborate with internal IT teams and business partners to align systems with operational and compliance requirements.
  • Monitor data quality and ensure reporting accuracy across platforms and dashboards.
  • Support reporting and analytics initiatives using tools such as Power BI and Excel.
  • Document workflows, procedures, and operational processes while maintaining process manuals and standards.
  • Provide technical and operational support to internal and external users across multiple business areas.
  • Assist with training, onboarding, and guidance related to Loss Control systems and workflows.
  • Contribute to continuous improvement initiatives that enhance operational efficiency and user experience.

Requirements

  • Experience in Loss Control, insurance operations, business systems support, or commercial insurance environments.
  • Strong knowledge of Loss Control systems such as RCT, LC 360, LexisNexis, or similar platforms.
  • Experience with workflow management, systems administration, troubleshooting, and issue resolution.
  • Experience with data analytics, reporting, and process automation tools including Power BI and Power Automate.
  • Strong understanding of business systems, operational workflows, and IT risk management.
  • Ability to manage multiple priorities and support both technical and operational business needs.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience supporting system upgrades, testing, implementation, and change management processes is preferred.
  • Experience working with vendor integrations and system security matters is preferred.
  • Familiarity with Excel for reporting and dashboard support is preferred.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package.
  • Career development and training opportunities.
  • Flexible work arrangements.
  • Dynamic and inclusive work culture within a globally renowned group.
  • Private health and dental insurance.
  • Pension plan.
  • Meals tickets.
  • Life insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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