BA- Insurance

37 minutes ago
Senior
Project and Program Management
Capco

Capco

Capco is a global business and technology consultancy, part of Wipro, dedicated to the financial services and energy industries. With a focus on digital transformation, Capco delivers end-to-end data-driven solutions for banking, payments, capital mark...

Internet Software & Services
5K-10K
Founded 1998

Description

  • Support insurance domain transformation initiatives and large-scale business change programs.
  • Gather and document business requirements for process and solution changes.
  • Consult on business processes and identify opportunities to streamline and optimize workflows.
  • Work on customer onboarding journeys and related business process improvements.
  • Collaborate with cross-functional stakeholders and delivery teams to drive execution.
  • Manage senior stakeholders and facilitate discussions to align business and technology teams.
  • Contribute to CRM-based customer and workflow management, including Salesforce CRM usage.
  • Apply understanding of transformation delivery lifecycle, operating models, and process improvement methods.

Requirements

  • Strong experience in the insurance domain, especially transformation initiatives.
  • Experience in business analysis, requirement gathering, and process consulting.
  • Experience with customer onboarding journeys.
  • Strong experience with CRM platforms and moderate knowledge of Salesforce CRM.
  • Proven ability to manage senior stakeholders and drive alignment across business and technology teams.
  • Strong understanding of transformation delivery lifecycle, operating models, and process improvement methodologies.
  • HSBC experience is highly preferred.
  • Awareness of governance and ways of working is highly preferred.
  • Strong communication skills and analytical thinking.
  • Ability to work in fast-paced enterprise environments.

Interested in this position?

Apply directly on the company website

Apply Now

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