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Head of Operations

1 month ago
United States
Full-time
Executive
Operations Manager
Operations
ERP Salesforce
Apply Now
CALSTART

CALSTART

CALSTART accelerates growth of the clean transportation technology industry by bringing together over 210 members, from startups to Fortune 100 firms, to innovate, create jobs, and reduce pollution. As a national nonprofit consortium with offices acros...

Professional Services
51-250
Founded 1992
View All Jobs 11

Description

  • Translate organizational goals into scalable operating models, processes, and performance measures.
  • Build and oversee an integrated enterprise operating framework across people, processes, systems, and data.
  • Advise the CEO and Executive Team on operational readiness, risk, and execution.
  • Lead the recommendation, implementation, and adoption of a new ERP system aligned with finance, people resources, procurement, grants, initiatives, and project operations.
  • Optimize Salesforce as a core enterprise system for business development, partnerships, programs, and reporting.
  • Design, document, roll out, and continuously improve enterprise-wide standard operating procedures.
  • Establish process ownership and governance models to maintain SOPs and enforce standards across the organization.
  • Partner with cross-functional leaders in finance, HR, IT, programs, legal, marketing, and business development to align operational practices.
  • Define and monitor operational KPIs, dashboards, and reporting infrastructure to drive accountability and data-informed decisions.
  • Build and mentor operational teams while leading change management for system and process improvements.

Requirements

  • 10+ years of progressive leadership experience in operations, business transformation, or enterprise management.
  • Experience in a COO, Deputy COO, or equivalent role strongly preferred.
  • Proven success building SOPs, operating models, and governance structures in complex, matrixed organizations.
  • Strong understanding of finance, people operations, technology, and compliance within a mission-driven or nonprofit environment preferred.
  • Demonstrated ability to translate strategy into execution and align diverse stakeholders.
  • Experience working in cross-functional leadership roles across multiple parts of a large organization.
  • Strong people skills and supervisory experience.
  • Systems thinking with attention to detail and scalability.
  • Strong change leadership skills and the ability to influence without direct authority.
  • Data-driven, results-oriented, and operationally rigorous mindset.

Benefits

  • Salary range of $170,530 to $204,638 per year.
  • 100% company-paid comprehensive medical, dental, and vision coverage.
  • 100% company-paid short-term disability, long-term disability, and life insurance.
  • Retirement plan with generous company contributions.
  • Flexible spending accounts for health and dependent care.
  • 3 weeks of vacation in the first year of employment.
  • 11 paid company holidays.
  • Paid sick time and paid family leave.

Interested in this position?

Apply directly on the company website

Apply Now

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